General diagnosis flowchart – HP SAS DL360 User Manual

Page 95

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Troubleshooting

95

General diagnosis flowchart

The General diagnosis flowchart provides a generic approach to troubleshooting.
If you are unsure of the problem, or if the other flowcharts do not fix the
problem, use the following flowchart.

Item Refer

to

1

"Symptom information (on page

91

)"

2

"Loose connections (on page

91

)"

3

"Service notifications (on page

91

)"

4

Server maintenance and service guide, located on the
Documentation CD or the HP website
(

http://www.hp.com/products/servers/platforms

)

5

Server user guide or setup and installation guide, located on
the Documentation CD or the HP website
(

http://www.hp.com/products/servers/platforms

)

6 •

Server maintenance and service guide, located on the

Documentation CD or the HP website
(

http://www.hp.com/products/servers/platforms

)

"Hardware problems" in the HP ProLiant Servers

Troubleshooting Guide located on the Documentation CD
or on the HP website (

http://www.hp.com/support

).

7 •

"Server information you need" in the HP ProLiant Servers

Troubleshooting Guide located on the Documentation CD
or on the HP website (

http://www.hp.com/support

).

"Operating system information you need" in the HP ProLiant

Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(

http://www.hp.com/support

).

8

"Contacting HP technical support or an authorized reseller" in
the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(

http://www.hp.com/support

).

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