Gray background, Toner smear, Gray background toner smear – HP 3030 User Manual

Page 114

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Gray background

Make sure that the priority input tray is in place.

Decrease the print density setting by using the HP toolbox. This decreases the amount of
background shading. See the device software Help for more information.

Change the media to a lighter basis weight. See

Device media specifications

for more

information.

Check the device environment. Very dry (low humidity) conditions can increase the
amount of background shading.

Install a new HP print cartridge. See the start guide for instructions.

Toner smear

The fuser temperature might be too low. For Windows printer drivers, check Type is: on
the Paper tab or the Paper/Quality tab, and make sure that it is set to the appropriate
media. See

Optimizing print quality for media types

for instructions.

For Macintosh printer drivers, check Type is: on the Paper/Quality tab or the Paper tab
(the Paper Type/Quality tab for some Macintosh drivers), and make sure that it is set to
the appropriate media. See

Optimizing print quality for media types

for instructions.

If toner smears appear on the leading edge of the media, the media guides might be dirty.
Wipe the media guides with a dry, lint-free cloth. See

Cleaning the media path

for more

information.

Check the media type and quality.

Try installing a new HP print cartridge. See the start guide for instructions.

104

Chapter 8 Troubleshooting

ENWW

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