Hughes SATELLITE HN9000 User Manual

Page 95

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flagged parameter in this table. If a state code is displayed next to the parameter, refer to

Table

17: State codes

on page 88 identify the probable cause and possible solution.

Table 13: Explanation of red flags on Reception Information page

Possible solutions

Probable cause

Flagged parameter

See

Table 17: State codes

on page

88. Most of these problems must
be corrected by a qualified installer.

Various causes are indicated by
state codes 26–35.

Receive Status

There is a problem with the
configured latitude and longitude.

Probing failure (occurs only during
commissioning).

Make sure the entered latitude and
longitude values are correct and in
the correct format. This problem
must be corrected by a qualified
installer.

See

Table 5: Reasons for

registration errors and corrective
actions

on page 36.

Registration failure (occurs only
during commissioning).

Make sure the receive cable
connected to the modem’s rear

No Beacon (or)

SQF of 0 or 1.

Receive Signal Strength

panel is tightly connected. Any other
cable connections must be checked
by a qualified installer.

If all cable connections are tight, the
antenna may need to be repointed
by a qualified installer.

Wait. When the weather clears, the
signal strength should return to
normal.

Weather interference – occurs if
rain, snow, or wind is heavy enough
to interfere with signal reception.

Make sure the receive cable
connected to the modem’s rear

Receive IFL cable is loose, faulty,
or has been disconnected.

panel is tightly connected. Any other
cable connections must be checked
by a qualified installer.

Antenna pointing by a qualified
installer is required.

Antenna has been severely
deflected.

In most cases this problem must be
corrected by a qualified installer or

Foreign object is blocking the
antenna

other professional (for example, a
tree specialist).

Make sure you are using the correct
power supply. (See

Power supply

information

on page 10.)

Wrong power supply

Wait for the weather to improve.

Average SNR is too low. Severe
weather condition.

PTP SNR

79

HN9000 Satellite Modem Installation Guide

1037576-0001 Revision E

Chapter 9

System Control Center

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