Product support, Accessibility website, Hp scanjet website – HP scanjet 4600 Series User Manual
Page 28: Support process
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product support
This section contains support information including phone numbers and website
information.
accessibility website
Customers with disabilities can get help by visiting.
hp scanjet website
Visit to:
•
learn tips for scanning more effectively and creatively
•
access HP Scanjet driver updates and software
•
register your product
•
subscribe to newsletters, driver and software updates, and support alerts
•
purchase accessories, such as the transparent materials adapter (TMA)
support process
The HP support process works most effectively if you perform the following steps
in the order specified:
1
Review the electronic help for the software and scanner, including the
troubleshooting section.
2
Access the HP Consumer Support Website for support. If you have access
to the Internet, you can obtain a wide range of information about your
scanner. Visit the HP website for product help, drivers, and software
updates at he HP Consumer Support Website is
available in the following languages: Dutch, English, French, German,
Italian, Portuguese, Spanish, Swedish, Traditional Chinese, Simplified
Chinese, Japanese, Korean. (Danish, Finnish, and Norwegian support
information is available in English only.)
3
Access HP e-support. If you have access to the Internet, connect with HP via
e-mail by going to ou will receive a personal reply
from an HP Product Support technician. E-mail support is available in the
languages listed at that website.
4
Contact your local HP dealer. If your scanner has a hardware failure, take it
to your local HP dealer for a solution. Service is free during your scanner’s
limited warranty period. After the warranty period, the dealer will quote a
service charge.
5