HP h2200 Series User Manual
Page 109
Troubleshooting
User’s Guide
9–5
Microsoft
ActiveSync
cannot locate my
iPAQ Pocket PC
when
I synchronize.
• Be sure the device is on.
• Be sure all cables are securely connected.
• Remove your iPAQ Pocket PC from the USB Desktop
Cradle/Charger or cable, power on the unit by pressing
the Power button, then put it back in the synchronization
cradle or connect it to the cable.
• Reset the device by using the stylus to lightly press the
Reset button on the back of the unit.
• Check Connection Settings in ActiveSync on your
personal computer to ensure the communications port
you are using is active.
I cannot open
e-mail in the
Inbox after I
restore using
Microsoft
ActiveSync.
It may be necessary to synchronize your iPAQ Pocket PC with
your computer again with Microsoft ActiveSync to link your
e-mail from your Pocket PC to your personal computer. For
more information, refer to the “Synchronizing with Your
Computer” section in Chapter 2.
I tried to
synchronize a
workbook and
the file is
unresolved in
Microsoft
ActiveSync.
Pocket Excel does not support all Excel formatting; therefore,
Microsoft ActiveSync cannot synchronize the file.
Problem
Solution
293146-001HamrUG.book Page 5 Friday, April 11, 2003 2:08 PM