If you have a problem, Service – Hoover S3627 User Manual

Page 12

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If you have a problem

This appliance was inspected thoroughly and was in good operating
tion when it was shipped from the factory. If a minor problem occurs, it

usually can be solved quite easily when the cause is found. Therefore, this
check list is provided to assist you.

Problem

Possible cause

Possible solution

A. Cleaner

1. Not firmly plugged in.

won’t run

2. No voltage in wall plug.
3. Blown fuse/tripped breaker.
4. Thermal protector tripped.

1. Plug unit in firmly.
2. Check fuse or breaker.

3. Replace fuse/reset breaker.
4. See thermal protector

section. (pg. 9)

1. Change paper bag.
2. Open bag by pulling folds.
3. Remove foreign object.

B. Cleaner 1. Bag full.

suction

2. Bag not opening.

low

3. Obstruction in hose, wands,

or nozzle connector.

4. Secondary filter dirty.
5. Suction regulator

lmproperlv set.

Clean filter.

5. Set suction regulator

properly.

C. Nozzle

1. Low cleaner suction.

1. See Item B

won’t

2. Obstruction in nozzle

2. Remove foreign object.

pick up

connector.

3. Nozzle brush worn.

3. Replace nozzle brush.

Service

If the problem persists, check the Yellow Pages of your telephone book under

“Vacuum Cleaners-Household” for your nearest Hoover Factory Service
Center or Authorized Warranty Service Dealer where approved HOOVER

service and genuine HOOVER replacement parts may be obtained. Provided
with this product is a listing of the Hoover Factory Service Centers. If you are

unable to obtain the information you need from the Yellow Pages, contact a
Hoover Factory Service Center to find your nearest Authorized Warranty
Service Dealer for service under warranty, follow the instructions in the
warranty provided with this product.

Do not send your cleaner to The Hoover Company in North Canton for service

as this will only result in a delay.

Always identify your cleaner by the complete model number when requesting

information or ordering parts. (The model number appears on the bottom of

the cleaner.)

If further assistance is needed, contact The Hoover Comapny, Consumer

Affairs Department, North Canton, Ohio

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