Electronic information services, Additional telephone support – HP 340 User Manual
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Electronic Information Services
For 24-hour access to information over your modem:
CompuServe
Printer drivers and interactive sharing of technical information are
available on CompuServe’s HP Peripherals forum (GO HPDESKJET).
To subscribe to CompuServe check your local phone directory for
the nearest CompuServe location. (CompuServe is not operated by
Hewlett-Packard.)
Internet
Printer drivers, product and support information can be obtained
via HP’s anonymous FTP site at
ftp.hp.com
which is available to anyone with FTP access to the Internet.
Access through the World Wide Web is at:
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Additional Telephone Support
US
For help with printer service (failures only):
HP Customer Support Center ................................... (208) 323-2551
(Monday, Tuesday, Thursday, and Friday 7 am to 6 pm MST;
Wednesday 7 am to 4 pm MST)
For your nearest HP authorized service dealer:
HP Customer Information Center ............................ (800) 752-0900
(pre-recorded messages, 24 hours a day)
For information on HP Service Agreements:
HP Service Agreement Sales ..................................... (800) 835-4747
(Monday – Friday 7:30 am to 12 noon and 1 pm to 4 pm PST)
For supplies and accessories:
HP DIRECT ................................................................. (800) 538-8787
(Monday – Friday 6 am to 5 pm PST)
For printer drivers and printer driver updates:
HP Distribution Center .............................................. (970) 339-7009
(Monday – Saturday 24 hours a day)
Mexico
Hewlett-Packard de Mexico, S.A. de C.V. ................ 326 46 00
Canada
Customer Information Center .................................. (800) 387-3867
Peripheral Hotline ...................................................... (208) 323-2551
Telemarketing (Toronto) ........................................... (416) 671-8383
(Elsewhere) ....................................... (800) 387-3154
Customer Support
US Eng
8/28/96, 1:21 PM
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