Hewlett-packard limited warranty statement – HP 340 User Manual

Page 19

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Hewlett-Packard Limited Warranty Statement

HP Product Warranty

Duration of Limited

Software

90 Days

Print cartridges

90 Days

Printer peripheral hardware

1 Year

A.

Extent of Limited Warranty

1

Hewlett-Packard (HP) warrants to the end-user customer that HP products
will be free from defects in materials and workmanship, for a specified time
after the date of purchase by the customer. The duration of this limited
warranty is stated above. Certain additional conditions and limitations of
HP’s warranty are stated in the user’s guide. Those conditions and limitations
include:
a) For software products, the warranty applies only to the media upon

which the product is recorded; and

b) HP does not warrant the operation of any product to be uninterrupted or

error free.

2

HP’s limited warranty covers only those defects which arise as a result of
normal use of the product, and do not apply to any:
a) Improper or inadequate maintenance;
b) Software or interfacing not supplied by HP;
c) Unauthorized modification or misuse;
d) Operation outside the product’s environmental specifications, including

duty cycle abuse or use of a mechanical switchbox without a designated
surge protector;

e) Use of non-supported printing media or memory boards; or
f) Improper site preparation or maintenance.

3

For HP printer products, the use of a non-HP print cartridge or a refilled
print cartridge does not affect either the warranty to the customer or any HP
support contract with the customer; print cartridge includes both toner
cartridges and ink cartridges. However, if printer failure or damage is
attributable to the use of a non-HP or refilled print cartridge, HP will charge
its standard time and materials charges to service the printer for the
particular failure or damage.

4

If any software media product or print cartridge product proves defective
during the applicable warranty period, and if the product is covered by HP’s
warranty, the customer shall return the product for replacement.

5

If HP receives, during the applicable warranty period, notice of a defect in a
hardware product which is covered by HP’s warranty, HP shall either repair
or replace the product, at its option. Any replacement product may be either
new or like-new, provided that it has functionality at least equal to that of the
product being replaced.

6

If HP is unable to repair or replace, as applicable, a defective product which
is covered by HP’s warranty, HP shall, within a reasonable time after being
notified of the defect, refund the purchase price for the product, provided
the customer returns the product.

7

Standard warranty services for your HP printer are available from HP
worldwide. However, there may be local variations in the level of warranty
service. Contact your local HP sales and service office to check for the
applicable local warranty in your country.

8

This Limited Warranty Statement gives the customer specific legal rights.
The customer may also have other rights which vary from state to state in
the United States, from province to province in Canada, and from country to
country elsewhere in the world.

B.

Limitations of Warranty

1

NEITHER HP NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY
OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
WITH RESPECT TO HP PRODUCTS. HP AND ITS THIRD PARTY
SUPPLIERS SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

2

To the extent that this Limited Warranty Statement is inconsistent with the
law of the locality where the customer uses the HP product, this Limited
Warranty Statement shall be deemed modified to be consistent with such
local law. Under such local law, certain limitations of this Limited Warranty
Statement may not apply to the customer. For example, some states in the
United States, as well as some governments outside the United States
(including provinces in Canada), may:
a) Preclude the disclaimers and limitations in this Warranty Statement from
limiting the statutory rights of a consumer (e.g. Australia and the United
Kingdom);
b) Otherwise restrict the ability of a manufacturer to make such disclaimers
or impose such limitations; or
c) Grant the customer additional warranty rights, specify the duration of
implied warranties which the manufacturer cannot disclaim, or not allow
limitations on how long an implied warranty lasts.

3

To the extent allowed by local law, the remedies provided in this Warranty
Statement are the customer’s sole and exclusive remedies.

C.

Limitations of Liability

1

EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS
WARRANTY STATEMENT, IN NO EVENT SHALL HP BE LIABLE FOR ANY
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER
LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.

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8/23/96, 4:59 PM

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