HP 7800 User Manual

Page 35

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The Status light is flashing amber.

Solution

A serious printing error has occurred. Try the following:

If the printer is connected to a computer, check the computer screen for
instructions.

If the printer is not connected to a computer, turn off the printer and unplug
the printer power cord. Wait 10 seconds, and then plug it in again. Turn on
the printer.

If you are unable to solve the problem, go to

www.hp.com/support

or contact

HP support. For contact information, see

HP Customer Care

.

The printer does not find and display the index numbers from my memory card.

Solution

Try the following:

Remove and reinsert the memory card.

Turn off the printer, and then unplug the power cord. Wait about 10 seconds,
and then plug it in again. Turn on the printer.

The memory card may contain file types the printer cannot read directly from
the memory card.

Save the photos to a computer, and then print them from the computer.
For more information, see the documentation that came with the camera
and the onscreen HP Photosmart Printer Help.

The next time you take photos, set the digital camera to save them in a
file format the printer can read directly from the memory card. For a list
of supported file formats, see

Specifications

. For instructions on setting

the digital camera to save photos in specific file formats, see the
documentation that came with the camera.

The printer is plugged in, but it will not turn on.

Solution

The printer may have drawn too much power. Unplug the printer power cord.
Wait about 10 seconds, and then plug the power cord back in. Turn on the
printer.

The printer may be plugged into a power strip that is turned off. Turn on the
power strip, and then turn on the printer.

The printer makes noises when I turn it on, or starts making noises on its own
after it has been sitting unused for a while.

Solution

The printer may make noises after long periods of inactivity

(approximately 2 weeks), or when its power supply has been interrupted and then
restored. This is normal operation—the printer is performing an automatic
maintenance procedure to ensure that it produces the best quality output.

Chapter 6

32

HP Photosmart 7800 series

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