HP iPod - Manual (Page 53)

Tips and Troubleshooting 49
If You Connect iPod to Your PC and Nothing Happens
• Make sure you have installed the software from the iPod CD.
• Make sure you have the required PC and software. See “What You Need to
Get Started” on page 3.
• Your iPod may need to be reset (see page 47).
• Check the cable connections. Unplug the cable at both ends and make sure no
foreign objects are in the FireWire or USB ports. Then plug the cable back in
securely. Use only iPod cables. Be sure the connectors on the cables are
oriented correctly. They can only be inserted one way.
• If you’re connecting iPod to a portable or laptop PC using the iPod Dock
Connector to USB 2.0 Cable, connect the PC to a power outlet before
connecting iPod.
• If that doesn’t work, restart your PC.
• If that doesn’t work, you may need to restore iPod software. See “iPod Software
Update and Restore” on page 51.
034-2616-A.book Page 49 Thursday, July 8, 2004 12:36 PM