HP R717 User Manual

Page 176

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176

HP Photosmart R717 User’s Manual

4. (US and Canadian customers, skip this step and go on to

Step 5.) Contact your local HP dealer. If your digital

camera has a hardware failure, take it to your local

HP dealer for a solution. Service is free during your

digital camera’s limited warranty period.

5. Contact HP Customer Care for support by phone. Please

consult the following website to check the details and

conditions of phone support in your country/region:

www.hp.com/support. As a part of HP’s continuing

efforts to improve phone support information services, we

advise you to check the HP website on a regular basis for

new information regarding service features and delivery.

If you cannot solve the problem using the above options,

call HP while you are in front of your computer and

digital camera. For faster service, please be prepared to

provide the following information:
• The digital camera’s model number (on the front of the

camera)

• The digital camera’s serial number (on the bottom of

the camera)

• The computer’s operating system and available RAM
• The version of the HP software (on the CD label)
• Messages displayed at the time the situation occurred

The applicable conditions for HP phone support are subject

to change without notice.
Telephone support is free for one year from the date of

purchase for: Africa, Asia Pacific, Canada, Latin America,

Middle East, and United States.
Telephone support is free for one year from date of purchase

throughout most of Europe. It is free for two years from the

date of purchase for the following countries in Europe: Czech

Republic, Slovakia, Turkey, and Portugal.

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