Interpreting controlpanel messages, Interpreting control-panel messages – HP 2300dn User Manual

Page 91

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Understanding printer messages 89

Interpreting control-panel messages

Message

Description

Recommended action

Access denied
menus locked

The printer control panel function
you are trying to use has been
locked to prevent unauthorized
access.

See your network administrator.

Canceling...
[JOBNAME]

The printer is canceling a job. The
message continues while the job is
stopped, the paper path is cleared,
and any remaining incoming data
on the active data channel is
received and discarded.

No action necessary.

Checking paper path

The printer is checking for possible
jams or paper that was not cleared
from the printer.

No action necessary.

Checking printer

The printer is checking for possible
jams or paper that was not cleared
from the printer.

No action necessary.

CHOSEN PERSONALITY NOT
AVAILABLE

alternates with

To continue press

The printer received a request for a
personality (printer language) that
does not exist in the printer. The
print job is canceled.

Print the job using a printer driver
for a different printer language, or
add the requested language to the
printer (if available).

To see a list of available
personalities, print a configuration
page. (See

“Configuration page” on

page 72

.)

Clearing paper path

The printer jammed or the printer
was turned on and media was
detected in a wrong location. The
printer is automatically attempting to
eject the pages.

Wait for the printer to finish trying to
clear the pages. If it cannot, a jam
message will appear on the control
panel display.

Event log empty

You are attempting to view an
empty event log by selecting

SHOW

EVENT LOG

from the control panel.

No action necessary.

Cartridge installed

This message appears for
approximately 10 seconds after you
install a new, genuine HP cartridge.

No action necessary.

INSTALL CARTRIDGE

alternates with

For help press

The print cartridge is missing and
must be reinstalled for printing to
continue.

Replace or correctly reinstall the
print cartridge.

LOAD TRAY [XX]
[TYPE] [SIZE]

The tray that is indicated is
configured for a specific type and
size of media needed by a print job,
but the tray is empty. All other trays
are also empty.

Load the requested media in the
tray that is indicated.

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