HP XP12000 - Manual (Page 57)

Troubleshooting 59
Calling the HP support center
If you are unable to resolve an error condition, contact the HP support
center for assistance.
Contact Information
In North America, call technical support at 1-800-633-3600, available 24
hours a day, 7 days a week.
Outside North America, call technical support at the location nearest you.
The HP web site lists telephone numbers for worldwide technical support
at:
http://www.hp.com/support
. From this web site, select your country.
Before you call
Be sure to have the following information available:
• Technical support registration number (if applicable)
• Product serial numbers
• Product model names and numbers
• Applicable error messages
• Operating system type and revision level
• Detailed, specific questions