If you have a problem, Service, Clearing blockages – Hoover Compact Canister Cleaner User Manual

Page 7

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7

Problem: Cleaner won’t run

Problem: Suction low

Problem: Nozzle won’t pick up

Possible cause

Possible solution

• Not firmly plugged in

Plug in firmly

• No voltage in wall plug

Check fuse or breaker

• Blown fuse/tripped breaker

Replace fuse/reset breaker

Possible cause

Possible solution

• Bag full

Replace paper filter bag

• Blockage in nozzle or hose

Remove blockage (see “Clearing
blockages” section)

• Secondary filter dirty

Clean filter

Possible cause

Possible solution

• Nozzle brush worn

Replace brush

4. If you have

a problem

Service

To obtain approved HOOVER service
and genuine HOOVER parts, locate
the nearest

Hoover Factory

Service Center or Authorized
Hoover Warranty Service Dealer
(Depot)

by:

• checking the Yellow Pages

under “Vacuum Cleaners -
Household” OR -

• checking the list of Factory

Service Centers provided
with this cleaner OR -

• calling 1-800-944-9200 for an

automated referral of
authorized service outlet
locations (U.S. only) OR -

• checking the Service section of

The Hoover Company online at
www.hoovercompany.com

Please do not

send your cleaner to

The Hoover Company in North
Canton for service, this will only
result in delay.

If further assistance is needed,
contact The Hoover Company
Consumer Response Center,
North Canton, Ohio 44720,
Phone: 1-330-499-9499.

In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.

Always identify your cleaner by the

complete

model number when

requesting information or ordering
parts. (The model number appears
on the bottom of the cleaner.)

If a minor problem occurs, it usually

can be solved quite easily when the
cause is found by using the check
list below.

4-1

4-2

A

Clearing blockages

Remove larger items from carpet
and other surfaces before vacuuming
to help prevent blockages in hose,
wands or nozzle connector, and to
maintain cleaning effectiveness of
your cleaner.

To check for blockages, proceed
with each of the following steps until
the blockage is found.

1.

Turn cleaner OFF and

disconnect wands from hand grip.

2. Turn cleaner ON and check hose
end for suction. Turn cleaner OFF
and remove any blockages.

3. Remove nozzle from wands and
attach wands to hose. Turn cleaner
ON and check for suction.

Turn cleaner OFF and remove any
blockages.

4. Before attaching nozzle to wands,
check nozzle connector (A).

Look into nozzle connector and
remove any blockages.

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