HP 4200 series - Manual (Page 106)

hp officejet 4200 series
chapter 9
96
hp o
fficejet suppor
t
call in Australia post-warranty
If your product is not under warranty, you can call 03 8877 8000. A per-incident, out-of-
warranty support fee of $27.50 (inc GST) will be charged to your credit card. You can also
call 1902 910 910 ($27.50 charged to your phone account) from 9:00 A.M. to
5:00 P.M. Monday through Friday. (Charges and support hours are subject to change
without notice.)
prepare your hp officejet for shipment
If after contacting HP Customer Support or returning to the point of purchase, you are
requested to send your HP Officejet in for service, please follow the steps below to avoid
further damage to the HP product.
Note: When transporting your HP Officejet, make sure that the print cartridges have
been removed. Make sure that you have properly shut down the HP Officejet by
pressing the On button.
1 Turn on the HP Officejet.
Disregard steps 1 through 6 if your device will not turn on and the print carriage is
not visible under the print carriage access door. You will not be able to remove the
print cartridges. Proceed to step 7.
2 Open the print carriage access door.
3 Remove the print cartridges.
For information on removing the print cartridges, see
replace the print cartridges .
Caution! Remove both print cartridges. Failure to do so might damage
your HP Officejet.
4 Place the print cartridges in an airtight bag so they will not dry out, and put them
aside. Do not send them with the HP Officejet, unless instructed to by the
HP customer support call agent.
5 Close the print-carriage access door. Turn off the HP Officejet.
6 Remove the front panel cover as follows:
a. Grasp the front of the front panel cover with two hands, as shown.
b. Firmly lift the front panel cover to unsnap it from the HP Officejet.
Indonesia 62-21-350-3408 Tunisia
1
+216 1 891 222
Ireland +353 1890 923902 Turkey +90 216 579 7171
Israel +972 (0) 9 830 4848 Ukraine +7 (380-44) 490-3520
Italy +39 848 800 871 United Arab Emirates 800 4910
Japan 0570 000 511
+81 3 3335 9800
United Kingdom +44 (0) 870 010 4320
Jordan +971 4 883 8454 Venezuela 01-800-4746-8368
Korea +82 1588 3003 Venezuela (Caracas) (502) 207-8488
Kuwait +971 4 883 8454 Vietnam 84-8-823-4530
Lebanon +971 4 883 8454 Yemen +971 4 883 8454
1 This Call Center supports French-speaking customers from the following countries/regions:
Morocco, Tunisia, and Algeria.
2 This Call Center supports German-, French- and Italian-speaking customers in Switzerland.
country/region hp technical support country/region hp technical support