HTC Touch by HTC VOGU100 - Manual (Page 81)

Working With Company E-mail and Meeting Appointments 81
8.2 Working With Company E-mail
Your device gives you instant access to your company e-mail and lets you manage your messages easier.
Direct Push, Fetch Mail, Remote e-mail search, and e-mail flags are just some of the tools you can use to
manage your e-mails.
Note Some messaging features depend on the Microsoft Exchange Server version used in your company. Please
check with your network administrator for the availability of these features.
Automatic synchronization through Direct Push
Direct Push technology (push e-mail feature) enables you to receive new e-mails on your device as soon as
they arrive in your Inbox on the Exchange Server. With this feature, items such as contacts, calendar and tasks
are also immediately updated onto your device when these items have been changed or new entries have
been added on the Exchange Server. To make Direct Push work, you need to have a data connection on your
device.
You need to perform a full synchronization between your device and the Exchange Server first before Direct
Push can be enabled.
Requirement The Direct Push feature works for your device only if your company is using Microsoft Exchange
Server 2003 Service Pack 2 (SP2) with Exchange ActiveSync or higher version.
To enable Direct Push via Comm Manager
1. Tap Start > Programs > Comm Manager or tap Start > Settings > Connections tab > Comm
Manager.
2. On the Comm Manager screen, tap the Microsoft Direct Push button.
The button will turn to , which indicates that you will receive e-mails as they arrive.
When the button is in the state, you need to manually retrieve your e-mails.
To enable Direct Push via ActiveSync
1. In ActiveSync on your device, tap Menu > Schedule.
2. Select As items arrive in the Peak times and Off-peak times boxes.
Scheduled synchronization
If you do not want to use Direct Push, you can set a regular schedule for synchronizing Outlook e-mail and
information.
1. In ActiveSync on your device, tap Menu > Schedule.
2. Select a shorter time interval in the Peak times box for you to be able to receive e-mails more
frequently. (Peak times usually refer to your working hours when e-mail volume is high).
3. Select a longer interval in the Off-peak times box.
Tip To set the days and hours that make up your peak and off-peak times, tap Adjust peak times to fit your
schedule.