HP A.06.11 - Manual (Page 212)

During configuration of an SAP R/3 database, Data Protector reports the following
error:
Integration cannot be configured.
Script failed. Cannot get information from remote host.
Action
Check the environment settings and ensure Data Protector Inet is running under a
user account which has the required privileges. For details, see “
Before you
begin ” on page 167.
Backup problems
At this stage, you should have performed all the verification steps described in the
previous sections. If backup still fails, proceed as follows:
1. Check your SAP Server configuration:
To check the configuration, start the following command on the SAP Server
system:
Data_Protector_home\bin\util_sap.exe -CHKCONF ORACLE_SID
The message *RETVAL*0 indicates successful configuration.
2. Verify Data Protector internal data transfer using the testbar2 utility.
Before you run the testbar2 utility, verify that the Cell Manager name is
correctly defined on the SAP Database Server. Check the
Data_Protector_home\Config\client\cell_server
file, which contains
the name of the Cell Manager system. Then run the following command:
Data_Protector_home\bin\testbar2 -type:SAP
-appname:ORACLE_SID -bar:backup_specification_name
-perform:backup
Examine the errors reported by the testbar2 utility by clicking the Details
button in the Data Protector Monitor context.
If the messages indicate problems concerning the Data Protector side of the
integration, create an SAP backup specification to back up to a nul or file device.
If the backup succeeds, the problem may be related to the backup devices.Refer
to the HP Data Protector troubleshooting guide for instructions on troubleshooting
devices.If the test fails again, call support.
Integrating SAP R/3 and Data Protector 212