HP 470 series User Manual

Page 61

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background image

Select

Visibility

, then press

OK

.

Select

Visible to all

, then press

OK

.

Bluetooth

Security level

may be set to

High

. Change this setting to

Low

as

follows:

Press

Menu

to display the printer menu.

Select

Bluetooth

, then press

OK

.

Select

Security level

, then press

OK

.

Select

Low

, then press

OK

.

The Passkey (PIN) that the device with Bluetooth wireless technology is
using for the printer may be incorrect. Make sure the correct Passkey for the
printer is entered in the device with Bluetooth wireless technology.

You may be too far from the printer. Move the device with Bluetooth wireless
technology closer to the printer. The maximum recommended distance
between the device with Bluetooth wireless technology and the printer is
10 meters (30 feet).

No page came out of the printer.

Solution

The printer may not recognize the type of file sent by the device with

Bluetooth wireless technology. For a list of the file formats that the printer
supports, see

Specifications

.

Print quality is poor.

Solution

The photo you printed may be low resolution. For better results in the

future, set the digital camera to a higher resolution. Be aware that photos taken
with VGA-resolution cameras, such as those found in wireless phones, may not
have high enough resolution to produce a high-quality print.

The photo printed with borders.

Solution

The printing application installed on your device with Bluetooth

wireless technology may not support borderless printing. Contact the vendor of
the device, or go to their support website to obtain the latest updates for the
printing application.

My computer cannot set the device name using the Bluetooth wireless
connection.

Solution

Use a USB cable to connect your computer to the printer in order to

set the printer Bluetooth device name using the printer Toolbox. The printer
software must already be installed on the computer. See

Installing the software

and the onscreen Printer Help.

Chapter 6

56

HP Photosmart 470 series

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