HONDA HRB216TDA - Manual (Page 70)

TECHNICAL & CONSUMER INFORMATION
68
Warranty Service Information
Honda Power Equipment dealership personnel are trained
professionals. They should be able to answer any question you may
have. If you encounter a problem that your dealer does not solve to
your satisfaction, please discuss it with the dealership's management.
The Service Manager or General Manager can help. Almost all
problems are solved in this way.
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Power Equipment Customer
Relations Office. You can write:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400 M-F, 8:30 a.m. - 5:00 p.m.
When you write or call, please give us this information:
• Model and serial numbers (page 7, page 54)
• Name of the dealer who sold the lawnmower to you
• Name and address of the dealer who services your lawnmower
• Date of purchase
• Your name, address, and telephone number
• A detailed description of the problem
HRB216 TDA (zone start).book Page 68 Monday, March 26, 2001 1:05 PM