HP COMPAQ DC5750 User Manual

Page 156

Advertising
background image

C–2

437963-001

Service Reference Guide, dc5750

POST Error Messages

162-System Options Not

Set

Configuration incorrect.
RTC (real-time clock)

battery may need to be

replaced.

Run Computer Setup and check

configuration in Advanced >

Onboard Devices.
Reset the date and time under Control

Panel. If the problem persists, replace

the RTC battery.

163-Time & Date Not

Set

Invalid time or date in

configuration memory.
RTC (real-time clock)

battery may need to be

replaced.

Reset the date and time under Control

Panel (Computer Setup can also be

used). If the problem persists, replace the

RTC battery.

CMOS jumper may not

be properly installed.

Check for proper placement of the

CMOS jumper, if applicable.

164-Memory Size Error

Memory amount has

changed since the last

boot (memory added or

removed).

Press the F1 key to save the memory

changes.

Memory configuration is

incorrect.

1. Run Computer Setup (F10 Setup) or

Windows utilities.

2. Make sure memory module(s) are

installed properly.

3. If third party memory has been

added, test using HP-only memory.

4. Verify proper memory module type.

201-Memory Error

RAM failure.

1. Run Computer Setup (F10 Setup) or

Windows utilities.

2. Ensure memory modules are

installed correctly.

3. Verify proper memory module type.

4. Remove and replace the identified

faulty memory module(s).

5. If the error persists after replacing

memory modules, replace the system

board.

213-Incompatible

memory Module in

memory Socket(s)

X,X, X

A memory module in

memory socket identified

in the error message is

missing critical SPD

information, or is

incompatible with the

chipset.

1. Verify proper memory module type.

2. Try another memory socket.
3. Replace memory with a module

conforming to the SPD standard.

214-DIMM

Configuration Warning

Populated DIMM

configuration is not

optimized.

Rearrange the DIMMS so that each

channel has the same amount of

memory.

POST Error Messages (Continued)

Screen Message

Probable Cause

Recommended Action

Advertising