HP 7400c User Manual
Page 18
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18
Installing and troubleshooting
SCSI troubleshooting
If the scanner test fails, follow these steps.
●
Repeat basic troubleshooting. See
"Performing basic troubleshooting" on
.
●
Make sure the SCSI chain is less than 20 feet (6 meters) long, including any
cabling to SCSI devices inside the computer.
●
If other SCSI devices are connected to the computer, make sure the scanner is
the last physical device in the SCSI chain.
●
Disconnect all other SCSI devices and connect the scanner directly to the
computer to see if the problem is with the scanner or with another SCSI device
or cable.
●
Make sure that any SCSI devices connected between the computer and the
scanner have their termination turned off.
●
Check for an address conflict. See “
” below.
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