HP Volume 23 - Manual (Page 2)

HP LaserJet 4200 printer—torn fuser film service note
To determine if the fuser film is torn, lift the fuser
tray guide and examine the film. Film in good
condition appears as a solid gray roller, film in
poor condition exhibits the film sleeve shifting to
the left and shredded film pieces. If the film is
torn, replace the fuser. When this issue occurs
before the end of the fuser’s 200,000-page life,
customers are not charged for the fuser
replacement.
Some users of the HP LaserJet 4200 series
printer have experienced printing problems
caused by delaminated or torn film on the
product’s fuser and occurring before the end of
the fuser’s 200,000-page life. The cause of the
tearing film is a flange component set at an
excessively angled position on some units. This
issue has been corrected, and all fusers
produced subsequently will have a proper
flange component in place.
For more information
Below is an example of print quality problems
associated with the torn film. Other indications
that the film is torn include pieces of the film
coming out with the printed output or the fuser
area of the product.
Please see service note number Q2425A-03.
Torn fuser film
Affected fusers are listed below.
Product
numbers
Serial number range Replacement
part numbers
110 V models
USBNL00001-99999
USBNM00001-99999
USBNN00001-99999
USBNP00001-99999
USBNS00001-99999
USBNX00001-99999
USDNL00001-19672
USDNM00001-20855
USDNN00001-21009
USDNP00001-20810
USDNS00001-20698
USDNX00001-21024
RM1-0013-040
220 V models
Q2425A
Q2426A
Q2427A
Q2428A
Q2446A
Q2447A
USDF00001-99999 RM1-0014-040
Poor print quality caused by torn fuser film
HP LaserJet 4200 printer—torn fuser film service note 2