Troubleshooting, Maintenance, Problem – Horizon Fitness SXS 5.7 User Manual

Page 13: Solution, Contact sears for service at 1-00--my-home

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2

INTRODUCTION

IMPORT

ANT

PRECAUTIONS

ASSEMBL

Y

BEFORE

YOU
BEGIN

CONDITIONING

GUIDELINES

TROUBLESHOOTING

&

MAINTENANCE

LIMITED

W

ARRANTY

25

INTRODUCTION

IMPORT

ANT

PRECAUTIONS

ASSEMBL

Y

BEFORE YOU

BEGIN

CONDITIONING GUIDELINES

TROUBLESHOOTING &

MAINTENANCE

LIMITED WARRANTY

Your home gym is designed to be reliable and easy to use. However, if you experience a problem, please reference

the troubleshooting guide listed below.

PROBLEM:

The cables feel rough and are noisy during use.

SOLUTION:

Verify the following:

IS THERE ANY NOTICABLE DAMAGE TO THE CABLES?

IF YES:

• Contact customer tech support and replace the cable(s).

IF NO:

• Verify that all cables are secured into the pulleys.

• Verify that the weight stack guiderods are lubricated with a spray or silicone gel lubricant.

• Verify that there is no excessive slack in the cables.

NOTE: If there is excessive slack adjust cable tension (see next page).

PROBLEM:

Weight selector pin cannot be inserted.

SOLUTION:

Verify the following:

ARE THE HOLES ALLIGNED THROUGH THE WEIGHT PLATE AND BAYONETTE?

IF YES:

• Verify that the selector pin isn’t bent or damaged.

IF NO:

• Adjust threaded bolt on top plate so that the holes in the bayonette align with the weight plate.

NOTE: Always maintain at least ½˝ of threaded bolt in bayonette.

TROUBLESHOOTING

If the above troubleshooting section does not remedy the problem, discontinue use, and

CONTACT SEARS FOR SERVICE AT 1-00--MY-HOME

®

.

The following information may be asked of you when you call. Please have these items readily available:

• Model Name

• Serial Number

• Date of Purchase (receipt or credit card statement)

In order for a technician to service your home gym they may need to ask detailed questions about the symptoms that are occurring.

Some troubleshooting questions that may be asked are:

• How long has this problem been occurring?

• Does this problem occur with every use? With every user?

• If you are hearing a noise, does it come from the front or the back? What kind of noise is it (thumping, grinding, squeaking,

chirping etc.)?

• Has the machine been lubricated and maintained per the maintenance schedule?

Answering these and other questions will give the technicians the ability to send proper replacement parts and the service necessary

to get you and your Horizon Fitness home gym functioning again!

MAINTENANCE

Cleanliness of your home gym and its operation environment will keep maintenance problems and service calls to a

minimum. For this reason, we recommend that the following preventive maintenance schedule be followed.

AFTER EACH USE (DAILY)

• Wipe upholstery, handgrips, bars, and frame (if needed) with a soap and water cleaning solution.

EVERY WEEK

• Lubricate guide rods with a spray or silicone gel lubricant.

• Inspect cable ends and cable insulation for damage.

EVERY MONTH - IMPORTANT!

• Inspect all frame bolts and tighten as needed.

ADjUSTING CABLE TENSION

Regularly check the cable tension of your home gym. If excessive slack

exists adjust cable tension by removing the pulley bolts and moving

one or both pulleys to the inner mounting position in the dual floating

pulley bracket and then reinstalling the pulley bolts. Cable tension

may also be adjusted using the threaded cable end on single pulley

bracket and weight stack Twist threaded end to adjust tension and

then tighten lock nut.

NOTE: Always maintain at least ½˝ of threaded bolt in bayonet.

INNER

MOUNTING

POSITIONS

CABLE SCREW

AND NUT

TWIST SCREW TO
ADJUST TENSION,

THEN TIGHTEN

LOCK NUT

SINGLE PULLEY

BRACKET THREAD

CABLE SCREW

AND NUT

TWIST SCREW TO
ADJUST TENSION,

THEN TIGHTEN

LOCK NUT

WEIGHT PLATE

SXS_5.7_rev.1.1.indd 24-25

8/30/07 11:13:08 AM

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