Troubleshooting, Table 1. troubleshooting guide – Honeywell PERFECT WINDOW HR200 User Manual

Page 20

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APPENDICES

Table 1. Troubleshooting Guide.

Symptom

Cause

Solution

Poor airflow

Plugged outside hood 1/4 in. (6 mm) mesh.

•

Clean exterior hoods or vents

•

Filters plugged.

•

Remove and clean filter.

•

Core obstructed.

•

Remove and clean core.

•

House grilles closed or blocked.

•

Check and open grilles.

•

Dampers (if installed) are closed.

•

Open and adjust dampers

•

Poor power supply at site.

•

Have electrician check supply voltage at house.

•

Ductwork is restricting airflow.

•

Check duct installation.

•

Improper speed control setting.

•

Increase speed of ventilator.

•

Ventilator airflow improperly balanced.

•

Have contractor balance ventilator airflow.

•

Supply air
feels cold

Poor location of supply grilles, airflow can

•

irritate the occupant.

Locate grilles high on walls or under baseboard

•

heaters; install ceiling-mounted diffuser or
grilles to avoid blowing directly on occupants
(example: over a sofa).

Outdoor temperature extremely cold.

•

Turn down ventilator supply speed.

•

Use a small duct heater (1 kW) to temper the

•

supply air.
Placement of furniture or closed doors is

•

restricting movement of air in the home.
If supply air is ducted in furnace return, run

•

furnace fan continuously to distribute ventilation
air comfortably.

Ventilator airflow can be incorrectly balanced.

•

Have a contractor balance ventilator airflow.

•

Dehumidistat
is not
operating

Incorrect connection to external 24-volt control.

•

Staple/nail is shorting out external low voltage.

•

Check that correct wires were used.

•

Check external wiring for a short.

•

Check dehumidistat setting; it could be at Off.

•

Set dehumidistat at the desired setting.

•

Dehumidistat is disabled when the outdoor

•

temperature is above 60F for 24 hours.

Check the LED on the terminal block for long

•

flash followed by a short flash.

TROUBLESHOOTING

HR150, 200; ER150, 200 Perfect Window™ Fresh Air Ventilation Systems 68-0171—12

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