0 troubleshooting, 1 general troubleshooting – Heat Controller Water Source Heat Pump User Manual

Page 103

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WattMaster WHP

Section 4

Start-Up and Troubleshooting

4-21

5.0 Troubleshooting

5.1

General Troubleshooting

The following is a guide to assist in troubleshooting the WattMaster WHP System. It is
provided as a systematic approach to determining and resolving common system
problems.

5.1.1

Communications Troubleshooting Checklist

No WHP or Loop Controller Units are Communicating

•

Is the CommLink II connected and plugged in?

•

Is the CommLink II installed, a single or multiple loop version. A jumper in the
CommLink can be set for “Single” or “Multi”. On the WHP system is considered a
Multiple Loop version and the CommLink jumper must be set on Multi.

•

Are Comm Loop voltages correct? See the Comm Loop troubleshooting guides.(page
4-24)

•

Is the Comm Loop open or shorted?

•

Is the CommLink II connected and plugged in?

•

Is the MiniLink Voltage correct?

•

Are the WHP and Loop Controller address switches set correctly? See the addressing
chart. (WHP Loop Controller should always be set to address 30, see Figure 4-10)

•

Is the MiniLink address switch set correctly? See the addressing chart.(see Figure 4-
10
)

•

Are the WHP and Loop Controllers powered? Check 24 VAC to the controllers.

•

Is the System Manager connected to the Local Communications loop?

Some WHP Units are communicating but others are not:

•

Are the WHP Controller address switches set correctly? See the addressing chart.

•

Is the WHP Loop Controller address switch set correctly? See the addressing chart.

•

Are the WHP Controllers and Loop Controller powered? Check 24 VAC to the
controllers.

•

Is the REC LED on the missing WHP Controller “flickering”? See WHP Controller
introduction for location of the REC LED. (see Figure 4-4)

•

Is the COMM LED on the WHP Controller blinking an error code? See the Blink
Code chart. (see Figure 4-6)

•

Are Comm Loop voltages correct at the missing unit? See Comm Loop troubleshoot-
ing guide starting on page 4-24.

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