Service charge, Shipping instructions, Warranty on service – HP 32SII User Manual

Page 306

Advertising
background image

A–8

Support, Batteries, and Service

File name 32sii-Manual-E-0424
Printed Date : 2003/4/24 Size : 17.7 x 25.2 cm

All shipping, reimportation arrangements, and customs costs are your
responsibility.

Service Charge

There is a standard repair charge for out–of–warranty service. The Calculator
Service Center (listed on the inside of the back cover) can tell you how much
this charge is. The full charge is subject to the customer's local sales or
value–added tax wherever applicable.

Calculator products damaged by accident or misuse are not covered by the
fixed service charges. In these cases, charges are individually determined
based on time and material.

Shipping Instructions

If your calculator requires service, ship it to the nearest authorized service
center or collection point. Be sure to:

Include your return address and description of the problem.

Include proof of purchase date if the warranty has not expired.

Include a purchase order, check, or credit card number plus expiration

date (Visa or MasterCard) to cover the standard repair charge. In the
United States and some other countries, the serviced calculator can be
returned C.O.D. if you do not pay in advance.

Ship the calculator in adequate protective packaging to prevent damage.

Such damage is not covered by the warranty, so we recommend that you
insure the shipment.

Pay the shipping charges for delivery to the Hewlett–Packard service
center, whether or not the calculator is under warranty.

Warranty on Service

Service is warranted against defects in materials and workmanship for 90
days from the date of service.

Advertising