HP 4400 - Manual (Page 19)

Recommended Recommended Recommended Recommended
Services
Services Services Services
HP SAN Solution Service HP SAN Solution Service HP SAN Solution Service HP SAN Solution Service Quickly realize the benefit of your SAN investment while reducing
overall cost of ownership
Fast, expert implementation that guards against unexpected
compatibility issues, minimizes disruption to your business and
optimizes performance
Provides a fully installed, configured and documented SAN with
scalability that allows for additional capacity as your business grows
HP Critical Services HP Critical Services HP Critical Services HP Critical Services Boost business productivity through increased server, storage,
networking, and applications availability
Minimize business losses caused by IT downtime
Reduce risk and improve efficiency by proactively managing changes
across your IT environment
Resolve complex problems quickly through direct access to HP
Services expertise and hands-on assistance
Rapidly access single-source support from a team familiar with your
business and technology infrastructure
Free your IT staff to focus on strategic business issues
HP Proactive 24 HP Proactive 24 HP Proactive 24 HP Proactive 24 Enhanced operational effectiveness and availability with proactive
problem identification and solutions recommendations
Partner with technical experts who help coordinate support, provide
hands-on assistance, and share industry best practices and HP know-
how with your staff
Rapidly access single-source support spanning your environment from
servers to storage to networking
Obtain personalized services tailored to your business environment
and objectives
Anticipate necessary change - and execute it correctly the first time
Efficiently manage infrastructure resources to meet your performance
objectives
HP Support Plus 24 HP Support Plus 24 HP Support Plus 24 HP Support Plus 24 24x7 4-hr. onsite hardware support
Material and parts included
Work to completion for hardware support
24x7 2-hr response XCS phone-in assistance
Remote problem diagnosis & support
Escalation management
Software product and documentation updates
License to use and copy software product updates
Software electronic support
HP Software Maintenance HP Software Maintenance HP Software Maintenance HP Software Maintenance
Service
Service Service Service
Improve the productivity of system managers and operators
Improve system performance and reduce downtime due to software
defects
Expedite problem resolution through expert-level technical resources
Enjoy consistent service coverage across geographically dispersed sites
Update HP and selected third-party software at a predictable cost
Take advantage of subscription savings on software updates
Keep your license compliancy up-to-date
QuickSpecs
HP StorageWorks 4400 Enterprise Virtual Array HP StorageWorks 4400 Enterprise Virtual Array HP StorageWorks 4400 Enterprise Virtual Array HP StorageWorks 4400 Enterprise Virtual Array
Family Information
DA - 12893 North America — Version 1 — February 26, 2008 Page 19