Document Outline

• BASIC USER’S GUIDE MFC-9970CDW
  • Brother numbers
    • Register your product
    • FAQs (frequently asked questions)
    • For Customer Service
  • Ordering accessories and supplies
  • Notice - Disclaimer of Warranties (USA and Canada)
  • Compilation and Publication Notice
  • Brother™ Color Laser One-Year On-Site Limited Warranty (USA only)
  • BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAXON-SITE LIMITED WARRANTY (Canada Only)
  • User's Guides and where do I find it?
  • Table of Contents
  • 1 General information
    • Using the documentation
      • Symbols and conventions used in the documentation
    • Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide
      • Viewing Documentation
        • How to find Scanning instructions
    • Accessing Brother Support (Windows®)
    • Accessing Brother Support (Macintosh)
    • Control panel overview
      • LCD Touchscreen
      • Basic Operations
  • 2 Loading paper
    • Loading paper and print media
      • Loading paper in the standard paper tray
        • Printing on plain paper, thin paper or recycled paper from the standard paper tray (Tray 1)
      • Loading paper in the multi-purpose tray (MP tray)
        • Printing on plain paper, bond paper, labels or glossy paper from the MP tray
        • Printing on envelopes and thick paper from the MP tray
      • Unscannable and unprintable areas
    • Paper settings
      • Paper Size and Type
      • Tray Use in copy mode
      • Tray Use in fax mode
      • Tray Use in print mode
    • Acceptable paper and other print media
      • Recommended paper and print media
      • Type and size of paper
        • The name for the paper trays in the printer driver in this Guide are as follows:
        • Paper capacity of the paper trays
        • Recommended paper specifications
      • Handling and using special paper
        • Types of paper to avoid
        • Envelopes
        • Types of envelopes to avoid
        • Labels
        • Types of labels to avoid
  • 3 Loading documents
    • How to load documents
      • Using the automatic document feeder (ADF)
        • Document Sizes Supported
        • How to load documents
      • Using the scanner glass
        • Document Sizes Supported
        • How to load documents
  • 4 Sending a fax
    • How to send a fax
      • Faxing A4/Legal/Folio size documents from the scanner glass
      • Color fax transmission
      • Canceling a fax in progress
      • Transmission verification report
  • 5 Receiving a fax
    • Receive modes
      • Choose the correct Receive Mode
    • Using receive modes
      • Fax Only
      • Fax/Tel
      • Manual
      • External TAD
    • Receive Mode settings
      • Ring Delay
      • F/T Ring Time (Fax/Tel mode only)
      • Easy Receive
        • If Easy Receive is On:
        • If Easy Receive is Off:
  • 6 Telephone services and external devices
    • Telephone line services
      • Voice Mail
      • Distinctive Ring
        • What does your telephone company’s ‘Distinctive Ring’ do?
        • What does Brother’s ‘distinctive ring’ do?
        • Do you have Voice Mail?
        • Before you choose the ring pattern to register
        • Registering the distinctive ring pattern Very important!
        • Turning off distinctive ring
    • Connecting an external TAD (telephone answering device)
      • Connections
      • Recording an outgoing message (OGM)
      • Multi-line connections (PBX)
    • External and extension telephones
      • Connecting an external or extension telephone
      • Using external and extension telephones
        • Using extension telephones
        • Using an external telephone (Connected to the EXT. jack of the machine)
        • If you answer a call and no one is on the line:
      • Using a non-Brother cordless external handset
      • Using Remote Codes
        • Fax Receive Code
        • Telephone Answer Code
        • Changing the Remote Codes
  • 7 Dialing and storing numbers
    • How to dial
      • Manual dialing
      • One touch dialing
      • Speed dialing
      • Search
      • LDAP search
      • Fax redial
    • Storing numbers
      • Storing a pause
      • One Touch and Speed Dial Storage Options
      • Storing One Touch Dial numbers
      • Storing Speed Dial numbers
      • Changing or Deleting One Touch and Speed Dial numbers
  • 8 Making copies
    • How to copy
      • Stop copying
      • Copy settings
  • 9 Printing data from a USB Flash memory drive or digital camera supporting mass storage
    • Creating a PRN or PostScript® 3™ file for direct printing
    • Printing data directly from the USB Flash memory drive or digital camera supporting mass storage
      • Changing the default settings for direct print
  • 10 How to print from a computer
    • Printing a document
  • 11 How to scan to a computer
    • Scanning a document as PDF file using ControlCenter4 (Windows®)
    • Changing the SCAN key settings
      • Before scanning
      • SCAN key settings
      • Scanning using the SCAN key
  • A Routine maintenance
    • Replacing the consumable items
      • Replacing a Toner cartridge
        • Toner Low
        • Replace Toner
        • Replacing the toner cartridges
      • Cleaning the corona wires
      • Replacing the drum unit
        • Drum Error
        • Replace Parts Drum
        • Drum Stop
        • Replacing the drum unit
        • Resetting the drum counter
      • Replacing the belt unit
        • Replace Parts Belt Unit
        • Resetting the belt unit counter
      • Replacing the waste toner box
        • Replace Parts WT Box End Soon
        • Replace WT Box
  • B Troubleshooting
    • Error and maintenance messages
      • Transferring your faxes or Fax Journal report
        • Transferring faxes to another fax machine
        • Transferring faxes to your PC
        • Transferring the Fax Journal report to another fax machine
    • Document jams
      • Document is jammed in the top of the ADF unit
      • Document is jammed under the document cover
      • Removing small documents jammed in the ADF
      • Document is jammed at the output tray
    • Paper jams
      • Paper is jammed in the MP tray
      • Paper is jammed in paper tray 1 or tray 2
      • Paper is jammed at the back of the machine
      • Paper is jammed inside the machine
      • Paper is jammed underneath paper tray 1
    • If you are having difficulty with your machine
      • Setting Dial Tone detection
      • Telephone line interference / VoIP
    • Improving the print quality
    • Machine Information
      • Checking the Serial Number
      • Reset functions
      • How to reset the machine
  • C Menu and features
    • On-screen programming
      • Menu table
    • MENU button and mode keys
    • Menu table
    • Entering text
  • D Specifications
    • General
    • Document Size
    • Print media
    • Fax
    • Copy
    • Scanner
    • Printer
    • Interfaces
    • Direct Print feature
    • Scan to USB feature
    • Computer requirements
    • Consumable items
    • Network (LAN)
  • Index
  • brother USA/CAN