Document Outline

• Table of Contents
• Overview
  • How to Use this Document
  • Driver Requirements
    • Locating Current Drivers
  • Driver Features
  • Locating Hardware Installation Documentation
  • Upgrading Your Operating System to Win2000
    • 1. Before upgrading the operating system, remove the driver from the Windows 95/98 or Windows NT ...
    • 2. Turn off the system, remove the boards, and set them aside.
    • 3. Upgrade your system to Windows 2000.
    • 4. Install the adapters and turn on the system.
    • 5. Use the Installing the Driver and Removing or Disabling the Adapter discussions to set up the ...
• Driver and Adapter Information
  • Removing or Disabling the Adapter
    • 1. On the Windows desktop, right-click on the My Computer icon and select Manage.
    • 2. Double-click on the Device Manager.
    • 3. Open the Multi-port serial adapters entry (select the [+] button to expand the list).
    • 4. Right-click on the adapter you want to disable or uninstall.
    • 5. Select on one of the following:
    • 6. Exit the Device Manager window and resume normal operations.
  • Installing the Driver
    • PCI Adapters
      • 1. The Found New Hardware Wizard starts.
      • 2. If you have not copied the most recent version of the driver on to the hard drive, do it now.
      • 3. Select the Next button
      • 4. Select the Display a list of the known drivers for this device so that I can choose a specific...
      • 5. Select the desired adapter from the Models list. Select the Have Disk button.
      • 6. Select the Browse button to display the Open window. Go to the directory where the driver file...
      • 7. The Install from Disk page reappears. Select the OK button.
      • 8. The Select a Device Driver page reappears. Confirm that the desired adapter is selected, and s...
      • 9. Select the Next button to start the installation process.
      • 10. If the procedure displays the Digital Signature Not Found dialog box, select the Yes button t...
      • 11. Select the Finish button.The new driver is now installed and the system starts to configure t...
    • ISA Adapters
      • 1. On the Windows desktop, right-click the My Computer icon.
      • 2. Select the Properties button.
      • 3. Select the Hardware tab.
      • 4. Select the Hardware Wizard button.
      • 5. Select the Next button when the Add/Remove Hardware wizard appears.
      • 6. Select the Add/Troubleshoot a device option and the Next button.
      • 7. Select the Add a new device option and the Next button.
      • 8. Select the No, I want to select the hardware from a list option and the Next button.
      • 9. Highlight Multi-port serial adapters when asked to choose the type of hardware to install and ...
      • 10. Select Comtrol Corporation as the manufacturer, the appropriate Comtrol product you wish to i...
      • 11. Select the Next button at the Start Hardware Installation screen.
      • 12. Select the Finish button to complete the driver installation process.
    • Setting I/O Addresses and DIP Switches (ISA Only)
      • Software I/O Address
        • 1. Select the Input/Output Range from the Resource Type list.
        • 2. Select the Change Setting button.
        • 3. You may need to choose a hardware configuration from the Setting Based On drop-down list box t...
      • Hardware I/O Address
  • Upgrading the Driver
    • 1. Unzip the file into a new subdirectory, for example: \Comtrol.
    • 2. On the Windows desktop, right-click on the My Computer icon and select Manage.
    • 3. Select the Device Manager.
    • 4. Open the Multi-port serial adapters item.
    • 5. Right-click the device entry for which you want to update the driver, and select the Disable o...
    • 6. Select Yes when the following dialog box appears:
    • 7. Double-click on the disabled device, and select the Driver tab.
    • 8. Select the Update Driver button.
    • 9. Select the Next button to start the Upgrade Driver Wizard.
    • 10. Select the Display a list of the known drivers for this device so that I can choose a specifi...
    • 11. Select the Have Disk button.
    • 12. Browse to the location of the driver file that you extracted, and then select the Open button.
    • 13. Select the OK button.
    • 14. Highlight the device and select the Next button.
    • 15. Select the Next button.
    • 16. Select Yes at the Digital Signature Not Found dialog box.
    • 17. Select the Finish button to complete the driver installation process.
    • 18. Select the Close button when you return to the Properties window.
    • 19. Select Yes to restart your system.
    • 20. After you restart the computer, return to the Device Manager, and select the Enable option fo...
  • Accessing the Main Setup Tab
    • 1. On the Windows desktop, right-click the My Computer icon and select Manage from the short-cut ...
    • 2. Select the Device Manager entry.
    • 3. Select the [+] button for the adapter under Multi-port serial adapters to expand the view.
    • 4. Right-click the adapter that you want to access and select Properties from the short-cut menu.
    • 5. Select the Main Setup tab.
  • Changing Device Properties
    • 1. Access the Main Setup tab.
    • 2. Highlight the device name and select the Properties button.
    • 3. After making your changes, select the OK button and follow any other driver prompts.
  • Configuring Device Properties
    • 1. Access the Main Setup tab.
    • 2. Select the Options tab.
    • 3. Enable the features you want to use.
    • 4. If you enable the RS-485 feature, an RS485 tab appears behind the Port Setup tab that you may ...
  • Configuring Port Properties
    • 1. Access the Main Setup tab.
    • 2. Highlight the port you want to configure and select the Properties button.
    • 3. Enable the features you want to use and select the OK button. To configure all ports on the ad...
  • Adding Additional Adapters
• Configuring Modems Overview
  • Installing Modems
    • 1. Connect the modem to the desired port.
    • 2. Turn on the modem.
    • 3. Open the Control Panel window and double-click the Phone and Modem Options icon. Select the Ad...
    • 4. Select the Don’t detect my modem; I will select it from a list check box, and select the Next ...
    • 5. Select the appropriate manufacturer and model, and select the OK button. If the correct manufa...
    • 6. Select the port you to which you want to install the modem. Select the Next button
    • 7. Select the Finish button. The modem software is installed on the selected ports.
    • 8. If you need to configure dialing properties (country, area code, calling card number, and so o...
    • 9. When the Phone and Modem Options window reappears, select the Close button.
• Comtrol Tools
  • Installing the Utilities (Windows 2000 and Windows XP)
    • 1. Run the self-extracting utility file. You can optionally change the path that you want to extr...
    • 2. Select the Next button to begin the Comtrol Utilities installation.
    • 3. Select the Next button to install the Utilities in the default subdirectory.
    • 4. Select the Next button to begin the installation.
    • 5. Select the Finish button to complete the Utilities installation.
  • Using Test Terminal
    • 1. Start Test Terminal (wcom32.exe) from the Comtrol program group for your product.
    • 2. Select the OK button if this screen appears:
    • 3. From the Port menu, select Open Port. A list of possible COM port numbers displays.
    • 4. Select the COM port you want to test.
    • Testing a Comtrol Device
      • 1. Place a loopback plug on the COM port that you are testing. Make sure all connectors are seate...
      • 2. From the Port menu, select Send Test Data. The program sends out a repeating data stream.
      • 3. If further testing is required, select Loopback Test from the Port menu.
    • Testing a Comtrol Device (RS-485)
      • 1. Connect a straight-through cable from Port 1 to Port 2.
      • 2. Open a session for each port.
      • 3. Enter data into the Port 1 session. The data should appear in the Port 2 window.
      • 4. Enter data into the Port 2 session. The data should appear in the Port 1 window.
    • Test Terminal Modem Control Signals
  • Using Port Monitor
    • Starting Port Monitor
    • Changing Screen Appearance
    • Column Setup
    • Report Configuration
    • Port Monitor Files
    • Port Monitor Variables
  • Using Peer Tracer
    • Starting Peer
    • Log Functions
    • Using Peer
    • Other Peer Commands
• Troubleshooting and Technical Support
  • Troubleshooting
    • Before calling Technical Support
  • Technical Support
• Index