Document Outline

• Copyright and Trademarks
• Contents
• Operating System Versions
• Safety Instructions
  • Important Safety Instructions
    • Restrictions on copying
• Getting to Know Your Product
  • Product Parts
  • Status Light and Display
    • Status light
    • Display
  • Button
  • Page Separation Lever
• Placing Originals on the Product
  • Loading Documents
    • Document specifications
    • Loading a mixture of documents at different sizes
    • Loading documents
  • Loading Cards
  • Loading Special Documents
• Basic Scanning
  • Scanning from the Button
  • Scanning Using Document Capture Pro
  • Scanning Using Epson Scan
• Various Types of Scanning
  • Scanning to SharePoint or Cloud Service
  • Scanning Multiple Documents to Separate Files
  • Assigning a Specified Scanning Setting to a Program
  • Scanning Stitched Images
  • Adjusting the Scanned Image
• Software Information
  • Document Capture Pro
    • How to start
    • How to access the help
  • Epson Scan Driver
    • How to start
    • How to access the help
  • Another Scanning Software
  • Checking and Installing Your Software
    • Checking the software installed on your computer
      • Installing the software
  • Uninstalling Your Software
• Maintenance
  • Cleaning the Product
  • Cleaning inside the scanner
  • Replacing the Roller Assembly Kit
  • Energy Saving
  • Transporting the Product
  • Using Security Slot
  • Updating the Firmware
• Troubleshooting
  • Problems Indicated by status light
  • Problems When Starting a Scan
    • Using the button
    • Using the Network Interface Unit
    • How to unblock Document Capture Pro
    • Using scanning software other than Epson Scan driver
  • Problems When Feeding Paper
    • The paper gets dirty
    • Multiple sheets of paper are fed
    • Double feed error has occurred
    • Paper jams in the product
  • Problems With Scanning Time
  • Problems With Scanned Images
    • Scan quality is unsatisfactory
      • Color slip appears in your scanned image
      • An image on the back of your original appears in your scanned image
      • Characters are blurred
      • Characters are not recognized when converted into editable text (OCR)
      • Ripple patterns appear in your scanned image
      • Uneven color, smears, dots, or straight lines appear in your image
      • The scanned image is unsatisfactory or skewed when scanning cards
    • The scanning area is unsatisfactory
      • The edges of your original are not scanned
  • Problems Remain After Trying All Solutions
• Where To Get Help
  • Technical Support Web Site
  • Contacting Epson Support
    • Before Contacting Epson
    • Help for Users in North America
      • Internet Support
      • Speak to a Support Representative
      • Purchase Supplies and Accessories
    • Help for Users in Latin America
    • Help for Users in Europe
    • Help for Users in Taiwan
      • World Wide Web (http://www.epson.com.tw)
      • Epson HelpDesk (Phone: +0800212873)
      • Repair service center:
    • Help for Users in Australia
      • Your Dealer
      • Internet URL http://www.epson.com.au
      • Epson Helpdesk
    • Help for Users in Singapore
      • World Wide Web (http://www.epson.com.sg)
      • Epson HelpDesk (Phone: (65) 6586 3111)
    • Help for Users in Thailand
      • World Wide Web (http://www.epson.co.th)
      • Epson Hotline (Phone: (66)2685-9899)
    • Help for Users in Vietnam
    • Help for Users in Indonesia
      • World Wide Web (http://www.epson.co.id)
      • Epson Hotline
      • Epson Service Center
    • Help for Users in Hong Kong
      • Internet Home Page
      • Technical Support Hotline
    • Help for Users in Malaysia
      • World Wide Web (http://www.epson.com.my)
      • Epson Trading (M) Sdn. Bhd.
    • Help for Users in India
      • World Wide Web (http://www.epson.co.in)
      • Epson India Head Office - Bangalore
      • Epson India Regional Offices:
      • Helpline
    • Help for Users in the Philippines
• Technical Specifications
  • System Requirements
  • Product Specifications
    • General
    • Mechanical
    • Electrical
      • Product
      • AC Adapter
    • Environmental
    • Interfaces
      • USB Interface
    • Standards and approvals
      • Product
      • AC adapter