Document Outline

• Table of Contents
• Introduction
  • CONGRATULATIONS
  • SAFETY AND ENVIRONMENT PROTECTION
    • Warning symbols in this guide
    • Warning symbols on your vehicle
    • Protecting the environment
  • PERCHLORATE MATERIAL
  • BREAKING-IN YOUR VEHICLE
  • SPECIAL NOTICES
    • New Vehicle Limited Warranty
    • Special instructions
    • Notice to owners of Severe Duty vehicles (Crown Victoria only)
  • DATA RECORDING
    • Service Data Recording
    • Event Data Recording
  • CELL PHONE USE
  • EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION
• Instrument Cluster
  • WARNING LIGHTS AND CHIMES
  • GAUGES
  • MESSAGE CENTER (IF EQUIPPED)
    • Info (Information menu)
      • System warnings
• Entertainment Systems
  • AUDIO SYSTEMS
    • AM/FM stereo (if equipped)
    • AM/FM Stereo Single CD Premium audio system (if equipped)
    • Premium/Premium sound satellite compatible AM/FM stereo Single CD/Cassette system (if equipped)
    • AM/FM Premium sound satellite compatible Stereo In-dash Six CD sound system (if equipped)
  • GENERAL AUDIO INFORMATION
• Climate Controls
  • MANUAL HEATING AND AIR CONDITIONING SYSTEM (IF EQUIPPED)
    • Operating tips
  • ELECTRONIC AUTOMATIC TEMPERATURE CONTROL (EATC) SYSTEM (IF EQUIPPED)
    • Operating tips
  • REAR WINDOW DEFROSTER
• Lights
  • HEADLAMP CONTROL
    • Autolamp control (if equipped)
    • Fog lamp control (if equipped)
    • High beams
    • Flash-to-pass
    • Daytime running lamps (DRL) (if equipped)
  • PANEL DIMMER CONTROL
  • AIMING THE HEADLAMPS
    • Headlamp aim adjustment (Crown Victoria only)
    • Vertical aim adjustment (Grand Marquis only)
  • TURN SIGNAL CONTROL
  • INTERIOR LAMPS
    • Map/courtesy lamps
    • Rear courtesy/reading lamps (if equipped)
  • BULB REPLACEMENT
    • Lamp assembly condensation
    • Using the right bulbs
    • Replacing interior bulbs
    • Replacing exterior bulbs
    • Replacing headlamp bulbs (Crown Victoria only)
      • Replacing front parking/turn signal lamp bulbs
      • Replacing front sidemarker bulb
      • Replacing tail/brake/turn signal lamp bulbs
      • Replacing license plate lamp bulbs
      • Replacing backup lamp bulbs
      • Replacing high-mount brakelamp bulbs
    • Replacing headlamp bulbs (Grand Marquis only)
      • Replacing front parking/cornering/turn signal lamp bulbs
      • Replacing tail/brake/turn signal lamp bulbs
      • Replacing license plate lamp bulbs
      • Replacing backup lamp bulbs
      • Replacing high-mount brakelamp bulbs
• Driver Controls
  • MULTI-FUNCTION LEVER
    • Windshield wiper/washer features
  • TILT STEERING WHEEL
  • ILLUMINATED VISOR MIRROR (IF EQUIPPED)
  • CENTER CONSOLE (IF EQUIPPED)
  • AUXILIARY POWER POINT (12V DC)
  • POWER WINDOWS
    • One-touch down
    • Window lock
    • Accessory delay
  • INTERIOR MIRROR
    • Automatic dimming interior rear view mirror (if equipped)
  • EXTERIOR MIRRORS
    • Power side view mirrors
    • Heated outside mirrors (if equipped)
    • Fold-away mirrors
  • POWER ADJUSTABLE FOOT PEDALS (IF EQUIPPED)
  • SPEED CONTROL (IF EQUIPPED)
    • Using speed control
      • Setting speed control
      • Disengaging speed control
      • Resuming a set speed
      • Increasing speed while using speed control
      • Reducing speed while using speed control
      • Turning off speed control
  • STEERING WHEEL CONTROLS (IF EQUIPPED)
    • Audio control features
      • Climate control features
  • POSITIVE RETENTION FLOOR MAT
  • INTERIOR TRUNK CONTROL
• Locks and Security
  • KEYS
  • POWER DOOR LOCKS
    • Smart locks (if equipped)
    • Autolock (if equipped)
      • Autorelock
      • Autounlock
      • Deactivating/activating the autolock or autounlock feature
  • CHILDPROOF DOOR LOCKS
  • INTERIOR LUGGAGE COMPARTMENT RELEASE
  • REMOTE ENTRY SYSTEM (IF EQUIPPED)
    • Unlocking the doors
    • Locking the doors
    • Car finder
    • Sounding a panic alarm
    • Opening the trunk
    • Replacing the battery
    • Replacing lost transmitters
    • Illuminated entry
  • SECURICODE™ KEYLESS ENTRY SYSTEM (IF EQUIPPED)
    • Programming a personal entry code
      • Erasing personal code
      • Unlocking the doors and releasing the trunk with the keyless entry system
      • Locking doors with the keyless entry system
      • Anti-scan feature
  • SECURILOCK? PASSIVE ANTI-THEFT SYSTEM
    • Anti-theft indicator
    • Automatic arming
    • Automatic disarming
    • Replacement keys
    • Programming spare keys
• Seating and Safety Restraints
  • SEATING
    • Adjustable head restraints
    • Adjusting the front manual seat (if equipped)
      • Using the manual recline function (if equipped)
    • Adjusting the power front seats (if equipped)
    • Using the power lumbar support (if equipped)
    • Heated seats (if equipped)
  • REAR SEATS
    • Seat-mounted cup holders and armrest storage compartment (if equipped)
  • SAFETY RESTRAINTS
    • Personal Safety System™
      • How does the Personal Safety System™ work?
      • Driver and passenger dual-stage airbag supplemental restraints
      • Front crash severity sensor
      • Driver’s seat position sensor
      • Front passenger sensing system
      • Front safety belt usage sensors
      • Front safety belt pretensioners
      • Front safety belt energy management retractors
      • Determining if the Personal Safety System is operational
    • Safety restraints precautions
    • Combination lap and shoulder belts
      • Restraint of pregnant women
    • Lap belts
      • Adjusting the front center seat lap belt (if equipped)
    • Safety belt locking modes
    • Energy management feature
    • Safety belt extension assembly
    • Front safety belt height adjustment
    • Safety belt warning light and indicator chime
      • Conditions of operation
    • Belt-Minder?
      • One-time disable
      • Deactivating/activating the Belt-Minder? feature
  • AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)
    • Important SRS precautions
    • Children and airbags
    • How does the airbag supplemental restraint system work?
    • Front passenger sensing system
    • Determining if the system is operational
    • Seat-mounted side airbag system
      • How does the side airbag system work?
      • Determining if the system is operational
    • Disposal of airbags and airbag equipped vehicles (including pretensioners)
  • SAFETY RESTRAINTS FOR CHILDREN
    • Important child restraint precautions
      • Recommendations for attaching child safety restraints for children
    • Transporting children
  • SAFETY SEATS FOR CHILDREN
    • Infant and/or toddler seats
    • Installing child safety seats with combination lap and shoulder belts
      • Installing child safety seats in the lap belt seating positions
    • Attaching child safety seats with LATCH (Lower Anchors and Tethers for CHildren) attachments
      • Use of inboard lower anchors from the outboard seating positions (center seating use)
      • Combining safety belt and LATCH lower anchors for attaching child safety seats
    • Attaching child safety seats with tether straps
    • Child booster seats
      • When children should use booster seats
      • Types of booster seats
      • The importance of shoulder belts
    • Child restraint and safety belt maintenance
• Tires, Wheels and Loading
  • INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING
    • Treadwear
    • Traction AA A B C
    • Temperature A B C
  • TIRES
    • Glossary of tire terminology
  • INFLATING YOUR TIRES
  • TIRE CARE
    • Inspecting your tires and wheel valve stems
    • Tire wear
    • Damage
    • U.S. DOT Tire Identification Number (TIN)
    • Tire replacement requirements
    • Safety practices
      • Highway hazards
    • Tire and wheel alignment
    • Tire rotation
  • INFORMATION CONTAINED ON THE TIRE SIDEWALL
    • Information on “P” type tires
    • Additional information contained on the tire sidewall for “LT” type tires
    • Information on “T” type tires
    • Location of the tire label
  • TIRE PRESSURE MONITORING SYSTEM (TPMS)
    • Changing tires with a TPMS
    • Understanding your tire pressure monitoring system (TPMS)
      • When your temporary spare tire is installed
      • When you believe your system is not operating properly
      • When inflating your tires
      • How temperature affects your tire pressure
  • SNOW TIRES AND CHAINS
  • VEHICLE LOADING – WITH AND WITHOUT A TRAILER
  • TRAILER TOWING
    • Preparing to tow
    • Hitches
    • Safety chains
    • Trailer brakes
    • Trailer lamps
    • Driving while you tow
    • Trailer towing tips
    • Launching or retrieving a boat
  • RECREATIONAL TOWING
• Driving
  • STARTING
    • Positions of the ignition
    • Preparing to start your vehicle
      • Important safety precautions
    • Starting the engine
    • Cold weather starting (flexible fuel vehicles only)
    • If the engine fails to start using the preceding instructions (flexible fuel vehicles only)
    • Guarding against exhaust fumes
    • Important ventilating information
  • ENGINE BLOCK HEATER (IF EQUIPPED)
  • BRAKES
    • Anti-lock brake system (ABS)
      • Using ABS
      • ABS warning lamp
    • Parking brake
  • TRACTION CONTROL (IF EQUIPPED)
  • STEERING
  • AIR SUSPENSION SYSTEM (IF EQUIPPED)
  • TRACTION-LOK™ AXLE (IF EQUIPPED)
  • BRAKE-SHIFT INTERLOCK
  • AUTOMATIC TRANSMISSION OPERATION
    • Understanding the gearshift positions of the 4–speed automatic transmission
      • If your vehicle gets stuck in mud or snow
  • DRIVING THROUGH WATER
• Roadside Emergencies
  • ROADSIDE ASSISTANCE
    • Vehicles sold in the U.S. : Getting roadside assistance
    • Vehicles sold in the U.S. : Using roadside assistance
    • Vehicles sold in Canada : Getting roadside assistance
    • Vehicles sold in Canada : Using roadside assistance
  • HAZARD FLASHER CONTROL
  • FUEL PUMP SHUT-OFF SWITCH
  • FUSES AND RELAYS
    • Fuses
      • Standard fuse amperage rating and color
    • Passenger compartment fuse panel
    • Power distribution box
    • Relays
  • CHANGING THE TIRES
    • Dissimilar spare tire/wheel information
    • Full-size matching spare tire/wheel information
    • Stopping and securing the vehicle
      • Removing the spare tire and jack
    • Tire change procedure
  • WHEEL LUG NUT TORQUE SPECIFICATIONS
  • JUMP STARTING
    • Preparing your vehicle
    • Connecting the jumper cables
    • Jump starting
    • Removing the jumper cables
  • WRECKER TOWING
    • Emergency towing
• Customer Assistance
  • GETTING THE SERVICES YOU NEED
    • Away from home
      • Additional assistance
  • IN CALIFORNIA (U.S. ONLY)
  • THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY)
  • UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY)
  • GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
  • ORDERING ADDITIONAL OWNER’S LITERATURE
    • Obtaining a French Owner’s Guide
  • REPORTING SAFETY DEFECTS (U.S. ONLY)
  • REPORTING SAFETY DEFECTS (CANADA ONLY)
• Cleaning
  • WASHING THE EXTERIOR
  • WAXING
  • PAINT CHIPS
  • ALUMINUM WHEELS AND WHEEL COVERS
  • ENGINE
  • PLASTIC (NON-PAINTED) EXTERIOR PARTS
  • WINDOWS AND WIPER BLADES
  • INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
  • INTERIOR
  • LEATHER SEATS (IF EQUIPPED, EXCEPT FOR THE KING RANCH? EDITION)
  • LEATHER SEATS FOR THE KING RANCH? EDITION ONLY (IF EQUIPPED)
  • UNDERBODY
  • FORD AND LINCOLN CAR CARE PRODUCTS
• Maintenance and Specifications
  • SERVICE RECOMMENDATIONS
  • PRECAUTIONS WHEN SERVICING YOUR VEHICLE
    • Working with the engine off
    • Working with the engine on
  • OPENING THE HOOD
  • IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
  • WINDSHIELD WASHER FLUID
  • CHANGING THE WIPER BLADES
  • ENGINE OIL
    • Checking the engine oil
    • Adding engine oil
    • Engine oil and filter recommendations
      • Use SAE 5W-20 engine oil
  • BATTERY
  • ENGINE COOLANT
    • Checking engine coolant
    • Adding engine coolant
    • Recycled engine coolant
    • Coolant refill capacity
    • Severe climates
    • What you should know about fail-safe cooling
      • How fail-safe cooling works
      • When fail-safe mode is activated
  • FUEL FILTER
  • WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS
    • Important safety precautions
      • Refueling
    • Fuel filler cap
      • FFV (Flex Fuel Vehicle) fuel cap
    • Choosing the right fuel
    • Cleaner air
    • Octane recommendations
      • FFV engine (if equipped)
    • Fuel quality
    • Running out of fuel
  • ESSENTIALS OF GOOD FUEL ECONOMY
    • Measuring techniques
    • Filling the tank
    • Calculating fuel economy
    • Driving style — good driving and fuel economy habits
      • Habits
      • Maintenance
      • Conditions
  • EMISSION CONTROL SYSTEM
    • On-board diagnostics (OBD-II)
    • Readiness for Inspection/Maintenance (I/M) testing
  • POWER STEERING FLUID
  • BRAKE FLUID
  • TRANSMISSION FLUID
    • Checking automatic transmission fluid
      • Low fluid level
      • Correct fluid level
      • High fluid level
      • Adjusting automatic transmission fluid levels
  • AIR FILTER
    • Changing the air filter element
  • VEHICLE STORAGE
  • MOTORCRAFT PART NUMBERS
  • MAINTENANCE PRODUCT SPECIFICATIONS AND CAPACITIES
  • ENGINE DATA
    • Engine drivebelt routing
  • IDENTIFYING YOUR VEHICLE
    • Safety Compliance Certification Label
    • Vehicle identification number (VIN)
  • TRANSMISSION CODE DESIGNATIONS
• Crown Victoria Severe Duty
  • CONTACT US
  • TRANSMISSION
  • POWERTRAIN OVERSPEED PROTECTION
  • IDLE METER
  • REAR AXLE
    • Axle break-in – Police and middle eastern countries only
    • Lubricant specifications
  • ELECTRICAL
    • Battery - police
      • Battery - long term storage
    • Alternator - police
    • Power distribution connector
    • Rear power point - police
    • Headlight flashers (wig-wags) - police
  • HEAVY DUTY SUSPENSION - POLICE
  • COOLERS
    • Oil cooler - police
    • Engine and transmission coolers
  • WHEELS/TIRES/BRAKES
    • Wheel rims - police
    • Tires - police
      • Tires - long term storage
    • Training the tire pressure monitoring system (TPMS)
      • Changing tires with a TPMS
      • TPMS reset procedure
    • Brakes - police
      • Brake fluid maintenance
  • INTERIOR
    • Heavy duty seats - police
    • Seat belt extenders
    • Calibrated speedometer - police
    • Red/White map light - police (if equipped)
    • Mobile communication systems
    • Aftermarket equipment installation
    • Trunk Pack™ and trunk loading
    • Trunk packing considerations
      • Equipment categories and placement
  • BODY
    • Fire suppression system (if equipped)
    • Ballistic door panels (if equipped)
      • Use of ballistic door panels
      • Removing the panels
  • AIRBAGS
    • IMPORTANT AIRBAG DOS AND DON’TS
    • SOME COMMON POLICE QUESTIONS AND ANSWERS ABOUT AIRBAGS
      • Will there be any way to special order police vehicles without the airbag systems?
      • Can the installation of push bumpers on the front end of the vehicle affect the deployment of an airbag?
      • Is there a problem with transporting a front seat passenger who has their hands restrained behind their body?
      • Can conditions encountered in aggressive pursuit driving situations (e.g., high speed braking, uneven road surfaces) cause in
• Accessories
  • FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE
    • Lifestyle
    • Peace of mind
• Ford Extended Service Plan
  • FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
  • FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
• Scheduled Maintenance
  • GENERAL MAINTENANCE INFORMATION
    • Why maintain your vehicle?
    • Protecting your investment
      • Oils, fluids and flushing
    • Genuine Ford parts and service
      • Convenience
      • Factory-trained technicians
      • Genuine Ford and Motorcraft? replacement parts
      • Value shopping for your vehicle’s maintenance needs
    • Owner checks and services
    • Multi-point inspection
  • NORMAL SCHEDULED MAINTENANCE AND LOG
    • Maintenance schedule log
  • SPECIAL OPERATING CONDITIONS
    • Special operating condition log
  • EXCEPTIONS
  • ENGINE COOLANT CHANGE RECORD
    • Engine coolant change log
• Index