Document Outline

• Contents
• HP Scanjet 8300 series User Guide
  • Scanner hardware
    • Automatic document feeder (ADF)
    • Transparent materials adapter (TMA)
    • Scanner front panel buttons
    • Customizable button labels
  • Scanning software
    • Available scanning software
      • Windows
      • Macintosh
    • How to determine which software programs are installed on the computer
      • Windows
      • Macintosh
  • Where to get additional information
    • HP Scanjet 8300 series Setup and Support Guide
    • Windows users
      • HP Button Settings Utility help
    • Macintosh users
  • Accessibility
    • Button Disable Utility (WIndows)
• How to use the scanner buttons
  • Customizable buttons
    • How to determine which software program is controlling the customizable buttons
    • Customizable button 1
    • Customizable button 2
    • Customizable button 3
    • Customizable button 4
  • Copy buttons
  • Scan Document To buttons
  • Cancel button
  • Button Settings button
  • Power Save button
• How to start a scan
  • Scan from the scanner front panel buttons
  • Scan from the HP scanning software (Windows)
    • Scan from HP Smart Document Scan Software
    • Scan from HP Solution Center
    • Scan from the HP Photosmart Software
    • Scan from other software programs
  • Scan from the HP scanning software (Macintosh)
    • Scan from HP Device Manager
    • Scan using HP Scan Pro
    • Scan from HP Photosmart Studio
    • Scan from other software programs
• How to scan documents
  • Scan with the automatic document feeder (ADF)
    • Choose acceptable paper for the ADF
    • Load originals in the ADF
    • Scan one-sided documents from the ADF
    • Scan two-sided documents from the ADF
  • Scan a document for editable text
  • Scan a document as an image
  • Scan a document to a PDF
• How to scan pictures and film
  • Scan pictures
    • Scan a picture
    • Scan multiple pictures with one scan
  • Scan film
    • Scan positives (such as 35 mm slides)
    • Scan negatives
• Other scanning functions
  • Make copies
  • Scan to a destination
  • Save a document or image to a drive or CD
  • Send a scan to an e-mail program
• Change scan settings
• Configure the scanner customizable buttons
  • Open the HP Button Settings Utility
  • Configure buttons tab
    • Configure the customizable buttons for document scanning
      • HP Smart Document Scan Software scan profiles
      • Assign a profile to a customizable button
    • Configure the customizable buttons for picture scanning
  • General info tab
• Care and maintenance
  • Order maintenance and scanning supplies
  • Clean the scanner glass
  • Clean the transparent materials adapter (TMA)
  • Clean and maintain the automatic document feeder (ADF)
    • Use the cleaning cloth in the ADF
    • Clean the ADF window
    • Clean the feed-roller assembly manually
    • Maintain the ADF
• Troubleshooting
  • Scanner initialization or hardware problems
    • Reset the scanner
    • Scanner has stopped working correctly
    • Check the cables
  • Scanner operation problems
    • Scanner will not turn on
    • Scanner lamp stays on
    • Scanner does not scan right away
    • Scanned image is fuzzy
    • Scanner is scanning items very slowly
    • The image is completely black or completely white
    • Scanned images are not straight
    • Vertical white stripes appear on the printed page
    • Scanner glass needs to be cleaned
    • Scanner does not perform a two-sided scan (Macintosh)
  • Scanner buttons are not working correctly
    • Buttons do not work
    • An unexpected program opens when a customizable button is pressed
      • You expect to see either HP Solution Center or HP Smart Document Scan Software
      • A non-HP scanning program opens when a button is pressed
    • Wrong HP Smart Document Scan Software profile is used when a button is pressed (Windows)
  • Slides, negatives, and TMA issues
    • HP image-scanning software is not installed on the computer (Windows)
    • HP image-scanning software is not installed on the computer (Mac)
    • Incorrect colors print, or the image is too light or dark
    • Dots or streaks appear in the scanned image
    • The scanned images are dark
    • The TMA does not work
    • No light or only dim light is visible in the TMA after selecting slides or negatives in the Scan dia ...
  • Automatic document feeder (ADF) problems
    • Paper jamming, skewing, misfeeds, or multiple-page feeds
    • Paper does not feed from the ADF
    • The bottom of the scanned image is cut off
    • The scanned images have streaks or scratches
    • An item loaded in the ADF jams repeatedly
    • Clear jams from the ADF
      • Clear a jam from the start of the paper path
      • Clear a jam at the end of the paper path
      • Remove a paper jam within the ADF
    • Replace the feed-roller assembly
  • Contact HP Support
• Scanner error messages
  • Error 01
  • Error 02
  • Error 03
  • Error 04
  • Error 05
  • Error 06
  • Error 07
  • Error 08
  • Error 09
  • Error 10
  • Error 16
  • Error 17
  • Error 19