Document Outline

• Printer overview
  • Warning icons
  • Printer views
    • Printer front view
    • Printer back view
    • Control-panel view
      • Home screen layout
      • How to use the touchscreen control panel
  • Printer specifications
    • Technical specifications
    • Supported operating systems
    • Mobile printing solutions
    • Printer dimensions
    • Power consumption, electrical specifications, and acoustic emissions
    • Operating environmental range
  • Printer hardware setup and software installation
• Paper trays
  • Introduction
  • Load paper to the single-sheet slot (Tray 1)
    • Introduction
    • Tray 1 paper orientation
  • Load paper to Tray 2
    • Introduction
    • Tray 2 paper orientation
  • Load and print envelopes
    • Introduction
    • Print envelopes
    • Envelope orientation
  • Load and print labels
    • Introduction
    • Manually feed labels
    • Label orientation
• Supplies, accessories, and parts
  • Order supplies, accessories, and parts
    • Ordering
    • Supplies and accessories
    • Customer self-repair parts
  • Replace the toner cartridges
    • Introduction
    • Remove and replace the toner cartridges
• Print
  • Print tasks (Windows)
    • How to print (Windows)
    • Automatically print on both sides (Windows)
    • Manually print on both sides (Windows)
    • Print multiple pages per sheet (Windows)
    • Select the paper type (Windows)
  • Print tasks (macOS)
    • How to print (macOS)
    • Automatically print on both sides (macOS)
    • Manually print on both sides (macOS)
    • Print multiple pages per sheet (macOS)
    • Select the paper type (macOS)
    • Additional print tasks
  • Mobile printing
    • Introduction
    • Wi-Fi Direct (wireless models only)
      • Enable or disable Wi-Fi Direct
      • Change the printer Wi-Fi Direct name
    • HP ePrint via email
    • HP ePrint software
    • AirPrint
    • Android embedded printing
  • Use walk-up USB printing
    • Introduction
    • Step one: Access USB files on the printer
    • Step two: Print USB documents
      • Option one: Print documents
      • Option two: Print photos
• Copy
  • Make a copy
  • Copy on both sides (duplex)
    • Copy on both sides automatically
    • Copy on both sides manually
• Scan
  • Scan by using the HP Scan software (Windows)
  • Scan by using the HP Smart Software (macOS)
  • Set up the Scan to E-mail feature
    • Introduction
    • Before you begin
    • Method one: Use the Scan to Email Wizard (Windows)
    • Method two: Set up the Scan to Email feature via the HP Embedded Web Server
      • Step one: Access the HP Embedded Web Server (EWS)
      • Step two: Configure the Scan to E-mail feature
      • Step three: Add contacts to the E-mail Address Book
      • Step four: Configure the default E-mail Options
  • Set up the Scan to Network Folder feature
    • Introduction
    • Before you begin
    • Method one: Use the Scan to Network Folder Wizard (Windows)
    • Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server
      • Step one: Access the HP Embedded Web Server (EWS)
      • Step two: Configure the Scan to Network Folder feature
  • Scan to a USB flash drive
  • Scan to email
  • Scan to a network folder
  • Additional scan tasks
• Fax
  • Set up to send and receive faxes
    • Before starting
    • Step 1: Identify the phone connection type
    • Step 2: Set up the fax
      • Dedicated phone line
      • Shared voice/fax line
      • Shared voice/fax line with an answering machine
    • Step 3: Configure the fax time, date, and header
      • HP Fax Setup Wizard
      • Printer control panel
      • HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
    • Step 4: Run a fax test
  • Send a fax
    • Fax from the flatbed scanner
    • Fax from the document feeder
    • Use speed dials and group-dial entries
    • Send a fax from the software
    • Send a fax from a third-party software program, such as Microsoft Word
• Manage the printer
  • Use HP Web Services applications (touchscreen models only)
  • Change the printer connection type (Windows)
  • Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
  • Configure IP network settings
    • Introduction
    • Printer sharing disclaimer
    • View or change network settings
    • Rename the printer on a network
    • Manually configure IPv4 TCP/IP parameters from the control panel
  • Printer security features
    • Introduction
    • Assign or change the system password using the Embedded Web Server
  • Energy-conservation settings
    • Introduction
    • Print with EconoMode
    • Set the Sleep/Auto Off After Inactivity setting
    • Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power
    • Set the Delay Shut Down setting
  • HP Web Jetadmin
  • Update the firmware
    • Method one: Update the firmware using the control panel
    • Method two: Update the firmware using the Firmware Update Utility
• Solve problems
  • Customer support
  • Control panel help system
  • Restore the factory-set defaults
  • A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
    • Change the “Very Low” settings
      • For printers with fax capability
    • Order supplies
  • Printer does not pick up paper or misfeeds
    • Introduction
    • The product does not pick up paper
    • The product picks up multiple sheets of paper
    • The document feeder jams, skews, or picks up multiple sheets of paper
  • Clear paper jams
    • Introduction
    • Paper jam locations
    • Experiencing frequent or recurring paper jams?
    • Clear paper jams in the document feeder
    • Clear paper jams in the single-sheet slot (Tray 1)
    • Clear paper jams in Tray 2
    • Clear paper jams in the rear door and the fuser area
    • Clear paper jams in the duplexer (duplex models only)
    • Clear paper jams in the output bin
  • Improve print quality
    • Introduction
    • Update the printer firmware
    • Print from a different software program
    • Check the paper-type setting for the print job
      • Check the paper type setting on the printer
      • Check the paper type setting (Windows)
      • Check the paper type setting (macOS)
    • Check toner-cartridge status
    • Print a cleaning page
    • Visually inspect the toner cartridge or cartridges
    • Check paper and the printing environment
      • Step one: Use paper that meets HP specifications
      • Step two: Check the environment
      • Step three: Set the individual tray alignment
    • Try a different print driver
    • Check the EconoMode settings
    • Adjust Print Density
    • Calibrate the printer to align the colors
    • Adjust color settings (Windows)
    • Print and interpret the print quality page
  • Resolving print quality problems
    • Introduction
    • Troubleshoot print quality problems
  • Improve copy and scan image quality
    • Introduction
    • Check the scanner glass for dirt and smudges
    • Eliminate lines or streaks when using the document feeder
    • Check the paper settings
    • Check the image adjustment settings
    • Optimize for text or pictures
    • Check the scanner resolution and color settings on the computer
      • Resolution and color guidelines
      • Color
    • Edge-to-edge copying
    • Clean the pickup rollers and separation pad in the document feeder
  • Improve fax image quality
    • Introduction
    • Check the scanner glass for dirt and smudges
    • Check the send-fax resolution settings
    • Check the error-correction settings
    • Check the fit-to-page setting
    • Clean the pickup rollers and separation pad in the document feeder
    • Send to a different fax machine
    • Check the sender's fax machine
  • Solve wired network problems
    • Introduction
    • Poor physical connection
    • The computer is using the incorrect IP address for the printer
    • The computer is unable to communicate with the printer
    • The printer is using incorrect link and duplex settings for the network
    • New software programs might be causing compatibility problems
    • The computer or workstation might be set up incorrectly
    • The printer is disabled, or other network settings are incorrect
  • Solve wireless network problems
    • Introduction
    • Wireless connectivity checklist
    • The printer does not print after the wireless configuration completes
    • The printer does not print, and the computer has a third-party firewall installed
    • The wireless connection does not work after moving the wireless router or printer
    • Cannot connect more computers to the wireless printer
    • The wireless printer loses communication when connected to a VPN
    • The network does not appear in the wireless networks list
    • The wireless network is not functioning
    • Perform a wireless network diagnostic test
    • Reduce interference on a wireless network
  • Solve fax problems
    • Introduction
    • Fax troubleshooting checklist
    • Solve general fax problems
      • Faxes are sending slowly
      • Fax quality is poor
      • Fax cuts off or prints on two pages
• Index