Document Outline

• Welcome
  • Finding information
• Getting to know your computer
  • Right
  • Left
  • Display
  • Top
    • TouchPad
    • Lights
    • Buttons, speakers, and fingerprint reader (select models only)
    • Keys
  • Bottom
  • Front
• Connecting to a network
  • Connecting to a wireless network
    • Using the wireless controls
      • Using the wireless button
      • Using operating system controls
    • Using a WLAN
      • Using an Internet service provider
      • Setting up a WLAN
      • Configuring a wireless router
      • Protecting your WLAN
      • Connecting to a WLAN
    • Using HP Mobile Broadband (select models only)
      • Inserting and removing a SIM
    • Using GPS (select models only)
    • Using Bluetooth wireless devices (select models only)
  • Connecting to a wired network
    • Connecting to a local area network (LAN)
• Navigating using the keyboard, touch gestures and pointing devices
  • Using pointing devices
    • Setting pointing device preferences
    • Using the TouchPad and gestures
      • Turning the TouchPad off and on
      • Tapping
      • Scrolling
      • 2-finger pinch zoom
      • 2-finger click
      • Rotating (select models only)
      • Flicking (select models only)
      • Edge swipes (select models only)
        • Right-edge swipe
        • Left-edge swipe
        • Top-edge swipe
  • Using the keyboard
    • Using Windows shortcut keys
    • Identifying the hot keys
    • Using keypads
      • Using the embedded numeric keypad
        • Turning the embedded numeric keypad on and off
        • Switching key functions on the embedded numeric keypad
      • Using an optional external numeric keypad
• Multimedia
  • Audio
    • Connecting speakers
    • Adjusting the volume
    • Connecting headphones and microphones
    • Checking audio functions on the computer
  • Webcam
  • Video
    • VGA
    • HDMI
    • Configuring audio for HDMI
• Power management
  • Shutting down the computer
  • Setting power options
    • Using power-saving states
      • Initiating and exiting Sleep
      • Enabling and exiting user-initiated Hibernation
      • Using the power meter and power settings
      • Setting password protection on wakeup
    • Using battery power
      • Finding additional battery information
      • Using Battery Check
      • Displaying the remaining battery charge
      • Maximizing battery discharge time
      • Managing low battery levels
        • Identifying low battery levels
        • Resolving a low battery level
          • Resolving a low battery level when external power is available
          • Resolving a low battery level when no power source is available
      • Inserting or removing the battery
        • Inserting a battery
        • Removing a battery
      • Conserving battery power
      • Storing a user-replaceable battery
      • Disposing of a user-replaceable battery
      • Replacing a user-replaceable battery
    • Using external AC power
      • Testing an AC adapter
• External cards and devices
  • Using memory card readers
    • Inserting a memory card
    • Removing a memory card
  • Using a USB device
    • Connecting a USB device
    • Removing a USB device
  • Using optional external devices
    • Using optional external drives
• Drives
  • Handling drives
  • Using hard drives
    • Removing or replacing the service door
      • Removing the service door
      • Replacing the service door
    • Replacing or upgrading the hard drive
      • Removing the hard drive
      • Installing a hard drive
    • Improving hard drive performance
      • Using Disk Defragmenter
      • Using Disk Cleanup
    • Using HP 3D DriveGuard (select models only)
      • Identifying HP 3D DriveGuard status
• Security
  • Protecting the computer
  • Using passwords
    • Setting passwords in Windows
    • Setting passwords in Computer Setup
    • Managing a BIOS administrator password
      • Entering a BIOS administrator password
    • Managing a Computer Setup DriveLock password
      • Setting a DriveLock password
      • Entering a DriveLock password
      • Changing a DriveLock password
      • Removing DriveLock protection
    • Using Computer Setup Automatic DriveLock
      • Entering an Automatic DriveLock password
      • Removing Automatic DriveLock protection
  • Using antivirus software
  • Using firewall software
  • Installing critical security updates
  • Using HP Client Security (select models only)
  • Installing an optional security cable
  • Using the fingerprint reader (select models only)
    • Locating the fingerprint reader
• Maintenance
  • Adding or replacing memory modules
  • Cleaning your computer
    • Cleaning procedures
      • Cleaning the display (All-in-Ones or Notebooks)
      • Cleaning the sides or cover
      • Cleaning the TouchPad, keyboard, or mouse
  • Updating programs and drivers
  • Using SoftPaq Download Manager
• Backup and recovery
  • Backing up your information
  • Performing a system recovery
    • Using the Windows recovery tools
    • Using f11 recovery tools
    • Using Windows operating system media (purchased separately)
    • Using Windows Refresh or Windows Reset
    • Using HP Software Setup
• Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
  • Using Computer Setup
    • Starting Computer Setup
    • Navigating and selecting in Computer Setup
    • Restoring factory settings in Computer Setup
    • Updating the BIOS
      • Determining the BIOS version
      • Downloading a BIOS update
  • Using MultiBoot
    • About the boot device order
    • Choosing MultiBoot preferences
      • Setting a new boot order in Computer Setup
      • Dynamically choosing a boot device using the f9 prompt
      • Setting a MultiBoot Express prompt
      • Entering MultiBoot Express preferences
  • Using HP PC Hardware Diagnostics (UEFI)
    • Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
• Support
  • Contacting support
  • Labels
• Specifications
  • Input power
  • Operating environment
• Traveling with the computer
• Troubleshooting
  • Troubleshooting resources
  • Resolving issues
    • The computer is unable to start up
    • The computer screen is blank
    • Software is functioning abnormally
    • The computer is on but not responding
    • The computer is unusually warm
    • An external device is not working
    • The wireless network connection is not working
    • An optional external optical drive disc does not play
    • A movie is not visible on an external display
    • The process of burning an optional external optical drive disc does not begin, or it stops before co ...
• Electrostatic discharge
• Index