Document Outline

• HP ProLiant ML100 Series Server User Guide
• Notice
• Contents
• Operations
  • Power up the server
  • Power down the server
  • Remove the tower bezel
  • Remove the access panel
• Setup
  • Optional installation services
  • Rack planning resources
  • Optimum environment
    • Space and airflow requirements
    • Temperature requirements
    • Power requirements
    • Electrical grounding requirements
  • Rack warnings
  • Installing hardware options
  • Powering up and configuring the server
  • Installing the operating system
  • Registering the server
• Hardware options installation
  • Introduction
  • Processor option
  • SAS and SATA hard drive options
  • Hard drive LED cable option
  • Removable media device option
  • Memory options
    • Memory subsystem architecture
    • Single-, dual-, and quad-rank DIMMs
    • DIMM identification
    • Memory configurations
      • RDIMM maximum memory configurations
      • UDIMM maximum memory configurations
      • Advanced ECC memory configuration
      • Lockstep memory configuration
    • General DIMM slot population guidelines
      • Advanced ECC population guidelines
      • Lockstep Memory population guidelines
    • Installing DIMMs
  • Expansion board options
  • HP Trusted Platform Module option
    • Installing the Trusted Platform Module board
    • Retaining the recovery key/password
    • Enabling the Trusted Platform Module
• Software and configuration utilities
  • ROM-Based Setup Utility
    • Using RBSU
    • Auto-configuration process
    • Boot options
    • BIOS Serial Console
    • Configuring lockstep memory
  • Array Configuration Utility
  • Option ROM Configuration for Arrays
  • HP Insight Diagnostics
  • Management tools
    • ROMPaq utility
    • Lights-Out 100i technology
    • HP Integrated Lights-Out Virtual Floppy and CD-ROM drives
    • HP ProLiant Essentials Integrated Lights-Out Select Pack
    • USB support
  • Remote support and analysis tools
    • HP Insight Remote Support software
  • Keeping the system current
    • Drivers
    • Operating System Version Support
    • Subscriber's choice
  • Embedded SATA RAID feature
    • Configuring the SATA RAID feature
    • Enabling the SATA RAID feature in RBSU
    • Creating a RAID volume
  • Required hardware
    • Diskette and CD-ROM drive options
    • HP Integrated Lights-Out Virtual Floppy and CD-ROM drives
    • Creating a diskette image
    • Installing the Embedded SATA RAID driver with a USB diskette drive
    • Installing the Embedded SATA RAID driver using Virtual Floppy
  • USB diskette and CD-ROM drives
  • Installing an operating system
    • Installing a supported Microsoft® Windows® OS
    • Installing a supported Linux or NetWare OS
• Troubleshooting
  • Pre-diagnostic steps
    • Important safety information
      • Symbols on equipment
      • Warnings and cautions
    • Symptom information
    • Preparing the server for diagnosis
    • Common problem resolution
      • Loose connections
      • Service notifications
      • Firmware updates
      • DIMM handling guidelines
      • SAS and SATA hard drive guidelines
      • SAS and SATA hard drive LED combinations
  • Troubleshooting flowcharts
    • Start diagnosis flowchart
    • General diagnosis flowchart
    • Power-on problems flowchart
    • POST problems flowchart
    • OS boot problems flowchart
    • Server fault indications flowchart
  • Hardware problems
    • Power problems
      • Power source problems
      • Power supply problems
      • UPS problems
    • General hardware problems
      • Problems with new hardware
      • Unknown problem
      • Third-party device problems
    • Internal system problems
      • CD-ROM and DVD drive problems
      • DAT drive problems
      • Diskette drive problems
      • DLT drive problems
      • Fan problems
      • Hard drive problems
      • Memory problems
      • PPM problems
      • Processor problems
    • System open circuits and short circuits
    • External device problems
      • Video problems
    • Audio problems
    • Printer problems
      • Printer does not print
      • Printer output is garbled
    • Mouse and keyboard problems
    • Modem problems
      • No dial tone exists
      • No response occurs when you type AT commands
      • AT commands are not visible
      • Data is displayed as garbled characters after the connection is established
      • Modem does not answer an incoming call
      • Modem does not connect to another modem
      • Modem disconnects while online
      • AT command initialization string is not working
      • Connection errors are occurring
      • You are unable to connect to an online subscription service
      • You are unable to connect at 56 Kbps
    • Network controller problems
      • Network controller is installed but not working
      • Network controller has stopped working
      • Network controller stopped working when an expansion board was added
      • Problems are occurring with the network interconnect blades
  • Software problems
    • Operating system problems
      • Operating system locks up
      • General protection fault occurs
      • Errors are displayed in the error log
      • Problems occur after the installation of a service pack
    • Operating system updates
    • Restoring to a backed-up version
    • When to reconfigure or reload software
    • Linux operating systems
    • Application software problems
      • Software locks up
      • Errors occur after a software setting is changed
      • Errors occur after the system software is changed
      • Errors occur after an application is installed
  • Firmware maintenance
    • Types of ROM
      • System ROM
      • Option ROMs
    • ROMPaq utility diskette or USB drive key
    • Current firmware versions
    • Updating firmware
    • Drivers
  • Contacting HP
    • Contacting HP technical support or an authorized reseller
    • Server information you need
    • Operating system information you need
      • Microsoft® operating systems
      • Linux operating systems
• Battery replacement
• Regulatory compliance notices
  • Regulatory compliance identification numbers
  • Federal Communications Commission notice
    • FCC rating label
    • Class A equipment
    • Class B equipment
  • Declaration of conformity for products marked with the FCC logo, United States only
  • Modifications
  • Cables
  • Canadian notice (Avis Canadien)
  • European Union regulatory notice
  • Disposal of waste equipment by users in private households in the European Union
  • Japanese notice
  • BSMI notice
  • Korean notice
  • Chinese notice
  • Laser compliance
  • Battery replacement notice
  • Taiwan battery recycling notice
  • Power cord statement for Japan
  • Acoustics statement for Germany (Geräuschemission)
• Electrostatic discharge
  • Preventing electrostatic discharge
  • Grounding methods to prevent electrostatic discharge
• Technical support
  • HP contact information
  • Before you contact HP
  • Customer Self Repair
• Acronyms and abbreviations
• Index