Document Outline

• Chapter 1: Introduction
  • Introduction
  • Product Description
  • Features
  • What Is in Your Modem Package?
  • Related Manuals
• Chapter 2: Quick Start
  • Introduction
  • What You Will Need
  • Safety Warnings
  • Step 1: Connect the Modem to Your System
    • RS232 Connection
    • Dialup Connection
    • Two-Wire Leased Line Connection
    • Four-Wire Leased Line Connection
    • Phone Connection
    • Power Connection
    • Surge Protectors and Lightning
    • Power-On Test
  • Step 2: Install the Modem in Windows
    • Adding the Modem to Windows
    • Removing Your Old Modem from Windows
  • Step 3: Install and Configure Your Software
  • Step 4: Call the Multi-Tech BBS
    • Trio DataComm
    • Windows HyperTerminal
    • Windows Terminal
  • Step 5: Send a Fax
    • Trio Fax
    • Microsoft Fax
  • References
• Chapter 3: Using the Front Panel
  • Introduction
  • Modem Configuration
  • LED Indicators
  • Liquid Crystal Display (LCD)
    • Option Selection
      • Menu Structure
      • Menu Overview
      • Status Trunk
      • Basic Options Trunk
      • Advanced Options Trunk
      • Remote Configuration Options Trunk
      • Diagnostic Options Trunk
      • Phone Number Memory Options Trunk
      • Caller ID Options Trunk
    • Menu Options
      • Status
      • Basic Options
      • Advanced Options
      • Remote Configuration Options
      • Diagnostic Options
      • Phone Number Memory Options
      • Caller ID Options
• Chapter 4: AT Commands, S-Registers & Result Codes
  • Introduction
  • AT Commands
  • S-Registers
  • Result Codes
• Chapter 5: Remote Configuration
  • Introduction
  • Basic Procedure
  • Setup
    • Changing the Remote Configuration Password
    • Changing the Remote Escape Character
• Chapter 6: Callback Security
  • Introduction
  • Setup Procedures
    • Turning Callback Security On and Off
    • Assigning Callback Passwords
    • Assigning Callback Phone Numbers
  • Calling Procedure
  • Callback Security Commands
• Chapter 7: Leased Line Operation
  • Introduction
  • Two-Wire Setup
  • Four-Wire Setup
  • Dial Backup and Leased Line Restoral
  • Dial Backup and Leased Line Restoral Setup
• Chapter 8: Solving Problems
  • Introduction
  • None of the Indicators Light
  • The Modem Does Not Respond to Commands
  • The Modem Dials But Cannot Connect
  • The Modem Disconnects While Online
  • The Modem Cannot Connect When Answering
  • File Transfer Is Slower Than It Should Be
  • Data Is Being Lost
  • There Are Garbage Characters on the Monitor
  • The Modem Doesn't Work with Caller ID
  • Fax and Data Software Can't Run at the Same Time
• Appendix A: Regulatory Compliance
  • FCC Part 68 Telecom
  • Fax Branding Statement
  • Canadian Limitations Notice
  • International Modem Restrictions
  • Commission Decision CTR21
  • EMC, Safety, and Terminal Directive Compliance
  • New Zealand Telecom Warning Notice
• Appendix B: Technical Specifications
• Appendix C: Loopback Tests
  • Introduction
  • Local Analog Loopback Test (V.54 Loop 3)
  • Remote Digital Loopback Test (V.54 Loop 2)
  • Local Digital Loopback Test (V.54 Loop 2)
  • Back-to-Back Test
• Appendix D: Warranty, Service, and Technical Support
  • Limited Warranty
  • Service
  • Technical Support
  • Online Warranty Registration
  • The Multi-Tech BBS
  • To Log on to the Multi-Tech BBS
  • To Download a File
  • About the Internet
  • Ordering Modem Accessories
• Appendix E: Upgrading the Modem
  • Introduction
  • Upgrade Overview
  • Step 1: Identify the Modem Firmware
  • Step 2: Identify the Current Firmware Version
    • Multi-Tech Web Site
    • Multi-Tech BBS
  • Step 3: Download the Upgrade File
    • Multi-Tech Web Site
    • Multi-Tech BBS
  • Step 4: Extract the Upgrade Files
  • Step 5: Set the Modem to the Factory Defaults
  • Step 6: Upgrade the Modem's Firmware
  • Step 7: Restore Your Parameters
• Appendix F: Cable Pinouts
  • RS-232 Pinouts
  • Leased Line Pinouts
• Appendix G: ASCII Character Map
• Index