Document Outline

• Contents
• How to get Help
  • Getting Help from the Nortel Web site
  • Getting Help over the phone from a Nortel Solutions Center
  • Getting Help from a specialist by using an Express Routing Code
  • Getting Help through a Nortel distributor or reseller
• Welcome to My CallPilot
• Getting started
  • About this guide
  • What you need
  • To download audio players
• Logging in
  • To log in to My CallPilot
  • To change to another server
  • To change to another language
  • To log in using secure login
  • To log in remotely
  • To log out
  • Logging in to environments with multiple CallPilot servers
• CallPilot Messages tab
  • Your Message List
  • To check for new messages
  • To open a message
  • To select a message
  • To delete a message
  • To select your telephone or computer to play and record voice messages
• Playing voice messages
  • To play a voice message the quick way (Windows only)
  • To play a voice message in a mixed voice, fax, or text message
• Viewing fax messages
  • To view a fax message
• Composing voice messages
  • Allow User to send voice messages to non-CallPilot recipients
  • (for CallPilot server release 3.0 and above)
  • To record and send a new voice message
  • To save a newly created voice message as a file
• Composing fax and text messages
  • To create and save a fax file
  • To compose and send a fax or text message
• Calling the sender of a message
• Forwarding and replying to messages
  • To forward or reply to a message
• Adding attachments to messages
  • To attach a file to a message
• Setting message options
  • To set message options
• Addressing messages
  • To address a message from the Address Book
  • To address a message in Special Addresses
  • Searching External E-mail Address Books (LDAP databases)
• CallPilot Features tab
• Greetings
  • For Internet Explorer users:
  • For Netscape Navigator users:
  • Recording a greeting
  • Setting an expiry date
  • Removing voice greetings and personal verification
• Setting up message notification
• Setting Up Message Forwarding
• Managing personal distribution lists
  • To edit, delete, or create personal distribution lists
• Changing your CallPilot password
• Changing your telephone options
  • To assign a custom operator number for callers
  • To set times and options for blocking messages from callers
  • To turn Auto Login on or off and define allowed numbers
  • To enable or disable Message Waiting Indicator Dialing Numbers
• Setting up telephone access to e-mail
  • To set up an e-mail account for telephone access
• Changing fax printing options
  • To change the default printer
  • To turn Auto printing on or off
  • To turn fax separator page printing on or off
• Setting up links to your e-mail accounts
  • To set up an e-mail link
  • To configure an external e-mail server
• Setting messaging preferences
  • To change Message List columns
  • To add a signature
  • To change environment settings
  • Macintosh Preferences window
• Choosing a home page for My CallPilot
• E-mail tab
  • To open a message
  • To delete a message
  • To compose and send a new message
  • To forward and reply to messages
• Useful Information tab
• Protecting the security of your mailbox
• Appendix A: Remote Text Notification for Microsoft Outlook and BlackBerry Devices
  • Notification message format
  • Requirements
  • Configuration steps
  • To create a notification folder
  • To route notification messages to the holding folder
  • To configure e-mail redirection
  • To set up deletion of notification messages
  • To activate AutoArchive
• Document information