Document Outline

• Important information
  • Trademarks
  • Location of the telephone
  • Product support on the internet
• General information
  • About this manual
  • Service
  • Intended use
  • Telephone type
  • Speakerphone quality and display legibility
• Getting to know your OpenStage phone
  • The user interface of your OpenStage 20 E/20/20 G SIP
  • Ports on the underside of the phone
    • Using network ports more efficiently
  • Keys
    • Function keys
    • Audio keys
    • 3-way navigator
    • Keypad
  • Display
  • Records
  • Program/Service menu
    • Administration
  • Control and monitoring function
• Basic functions
  • Secure voice transmission
  • Answering a call
  • Directed pickup
    • Picking up the held call:
  • Switching from handset to speakerphone mode
  • Switching from speakerphone mode to the handset
  • Open listening
  • Activating/deactivating the microphone
  • Ending a call
  • Group call
  • Making calls
    • On-hook dialing
    • Immediate dialing
    • Dialing using the hot or warm line function
  • Redial
  • Consulting a second party
    • Switching to the held party (alternating)
    • Connecting parties
  • Call forwarding
    • Programming call forwarding
    • Activating/deactivating call forwarding
    • Activating call forwarding for all calls
    • Call forwarding chain
  • Callback
    • Responding to a callback
    • Permitting callback on busy/no reply
  • Calling back missed calls
• Enhanced phone functions
  • Incoming calls
    • Rejecting a call
    • Configuring call forwarding
    • Placing a call on hold
    • Call waiting (second call)
    • Transferring a call
    • CTI calls
  • Making calls
    • Dialing a phone number from a list
    • Using autodial delay
  • Conference
    • Local conference
    • System-based conference
  • Call lists
• Privacy/security
  • Deactivating the ringer
  • Do not disturb
  • Security
    • User password
    • Phone locking
• Mobility
  • Mobility scenarios
  • Logging on and off at the same phone
  • Logging on at different telephones
    • Logging on with forced, delayed logoff at a remote phone
• OpenScape Voice functions
  • Making anonymous calls
    • Temporarily activating anonymous calling for the next call
  • Creating a list for selective calls
    • For call acceptance
  • Anonymous calls
    • Rejecting
  • Using abbreviated dialing
  • Call tracing
  • Hunt group functions
    • Making a line busy
    • Marking the last line in the hunt group chain
  • Reachability
    • Serial call
    • Parallel call
  • Parking a call
  • Silent Monitoring
    • Active silent monitoring
    • Muted silent monitoring
  • Code table for OpenScape Voice functions
• Individual phone configuration
  • Display
  • Date and time
    • Setting daylight saving time
    • Automatic daylight saving time
    • Time display format
    • Date display format
  • Audio
    • Settings
    • Tone and indication with an unsecured voice connection
  • Setting the language and country
    • Locality
    • Network information
  • Resetting user data
• Web interface
  • General
  • Calling up the Web interface
    • Administrator Pages
    • User pages
    • User menu
• Fixing problems
  • Caring for your telephone
  • Troubleshooting
  • Contact partner in the case of problems
• Local user menu
  • Opening the user menu on the phone
  • User menu display
• Index
  • A
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • K
  • L
  • M
  • N
  • O
  • P
  • R
  • S
  • T
  • U
  • W