Document Outline

• Welcome
  • Congratulations on your purchase of this Sony VAIO® computer, and welcome to the VAIO User Guide....
    • Welcome 1
    • Using Your VAIO Computer 11
      • Using the Keyboard 12
      • Using VAIO Action Setup 19
      • Using the Jog Dial Control 20
      • Using Memory Stick Media 24
      • Using PC Cards 29
      • Using Power Saving Modes 32
      • Connecting a Phone Line 34
      • Connecting to a LAN 36
      • Connecting to a Wireless LAN 39
    • Connecting Peripheral Devices 45
      • Connecting a Floppy Disk Drive 46
      • Connecting a PC Card Bus Drive 49
      • Connecting an i.LINK Optical Disc Drive 53
      • Connecting a USB Mouse 56
      • Connecting VAIO Computers 57
      • Connecting an i.LINK Device 58
      • Connecting an External Display 61
      • Connecting a USB Printer 66
      • Connecting an External Microphone 67
      • Connecting External Speakers 70
      • Expanding Your Computer’s Capabilities 71
    • Customizing Your VAIO Computer 73
      • Displaying the Sony Notebook Setup Screen 74
      • Controlling Power Management 76
      • Displaying Battery Information 81
      • Selecting the Display Mode 85
    • Adding Memory 87
      • Precautions and Procedures 88
      • Removing a Memory Module 89
      • Installing a Memory Module 92
      • Confirming Added Memory Capacity 95
    • About the Software on Your Computer 97
      • DVgate application notes 104
      • Application, Driver, and System Recovery CDs 106
      • Using Your Recovery CDs 107
    • Troubleshooting 115
      • Troubleshooting Your Computer 116
      • Troubleshooting the LCD Screen 120
      • Troubleshooting the Mouse and Touchpad 121
      • Troubleshooting Drives, PC Cards and Peripheral Devices 123
      • Troubleshooting i.LINK devices 125
      • Troubleshooting Software 126
      • Troubleshooting the Modem 128
      • Troubleshooting Wireless LAN functions 129
      • Troubleshooting Audio 131
      • Troubleshooting Memory Stick Media 133
    • Getting Help 135
      • Support Options 136
      • Software Support Information 138
      • Sony Service Center 140
• Using Your VAIO Computer
  • This section describes the following aspects of your new computer:
• Using the Keyboard
  • Keyboard
  • Functions of the keyboard keys
  • Combinations and functions with the Windows key
  • Indicators
  • Combinations and functions with the Fn key
• Using VAIO Action Setup
  • VAIO Action Setup functions
    • Jog Dial
    • Memory Stick
    • i.LINK
    • USB
    • Timer
• Using the Jog Dial Control
  • Using the Jog Dial Control
  • Launcher mode
    • Using Launcher mode
    • 1 Turn the Jog Dial control to select the item you want, then press the Jog Dial control. The win...
      • Jog Dial Launcher Dialog Box
        • 2 Turn or press the Jog Dial control to use the desired function.
        • 3 To select another item, switch to the launcher mode and repeat from step 1.
  • Guide mode
    • Using guide mode
  • To use the Jog Dial control with Sony software
  • To use the Jog Dial control with other software
    • Using a dialog box
      • Jog Dial Guide Dialog Box
  • Internal timer
    • 1 Rotate or push the Jog Dial™ control, and select VAIO Action Setup in the Jog Dial Launcher win...
      • 2 Click Timer from the left menu, then click the clock icon.
      • 3 Select either Recommended Settings, Program Files, All Files, or Drag & Drop from the left menu...
      • 4 Click Next until the One-Time-Only Setting dialog box appears.
      • 5 Select the Date and Time and click Next twice, then click Finish and close the VAIO Action Setu...
• Using Memory Stick Media
  • Types of Memory Stick media
    • What is MagicGate?
    • To insert a Memory Stick media
    • 1 Insert with the arrow facing toward the Memory Stick® media slot and the label facing up.
      • 2 Carefully insert the Memory Stick media until it clicks into place.
      • Inserting Memory Stick
      • To view the contents of Memory Stick media
    • 1 Click Start on the Windows® taskbar, and select My Computer.
      • 2 Under the heading “Devices with Removable Storage,” click Sony Memory Stick.
      • To remove a Memory Stick media
  • VisualFlow
    • To use VisualFlow
    • 1 From the Start menu, point to All Programs, and select VisualFlow.
      • 2 Click on an icon in the View section on the main toolbar to select a display layout.
      • 3 Click on an icon in the Sort section on the main toolbar to select a sorting method.
      • 4 Resting your cursor on the left end of the main toolbar activates the current Memory Stick prop...
      • 5 Resting your cursor on the right end of the main toolbar activates a secondary toolbar with mor...
      • 6 Click an image to show a normal view centered on the screen.
      • 7 Movie files start playback when the view is enlarged. Click again on movie files to restore the...
  • Notes on using Memory Stick media
• Using PC Cards
  • To insert PC card
    • 1 Insert the PC Card into the PC Card slot with the front label facing up.
      • Inserting PC Card
        • 2 Gently push the PC Card into the slot until it is firmly seated in the port and the release but...
  • To remove a PC Card
    • 1 Double-click in the task tray. The “Safely remove ... PC Card” dialog box appears.
      • 2 Click the dialog box. The message, “Safe to Remove Hardware” appears.
      • 3 Click to close the message.
      • Release Button
        • 4 Press the release button toward the computer. The PC Card pops out.
        • 5 Gently grasp the PC Card and pull it out.
        • 6 Insert the PC Card slot protector into the empty slot.
  • Notes on PC Cards
• Using Power Saving Modes
  • Normal mode
  • Standby mode
    • To activate Standby mode
    • 1 Press the key combination Fn+Esc. You can also use the PowerPanel™ utility to enter Standby mode.
      • 2 Press any key to return to normal mode.
  • Hibernate mode
    • To activate Hibernate mode
    • 1 To activate Hibernate mode, press the key combination Fn+F12, or press the power button and rel...
      • 2 Press the power button to return to normal mode.
  • Notes on power saving modes
• Connecting a Phone Line
  • How to connect a phone cable
    • 1 Open the phone line jack cover, located on the left side of the computer near the front.
      • Opening Phone Line Jack Cover
        • 2 Plug one end of the phone cable into the jack on the inside of the phone line jack cover. Make ...
        • 3 Plug the other end into the wall jack.
      • Plugging in Phone Cable
• Connecting to a LAN
  • Connecting to LAN
  • To set up your ethernet connection
    • To set the Telephony Application Program Interface (TAPI) Country/region
    • 1 Click Start in the Windows taskbar, click Control Panel, and click the Printers and Other Hardw...
      • 2 Click the Phone and Modem Options control panel icon.
      • 3 Click the Dialing Rules tab.
      • 4 Select a location from the Locations list, and click Edit...
      • 5 Select your country or region from the Country/region list.
      • 6 Press the Enter key on your keyboard.
      • 7 In Phone and Modem Options, click OK.
      • To set the Modem’s Country/region
    • 1 Click Start in the Windows taskbar, click Control Panel, and click the Printers and Other Hardw...
      • 2 Click the Phone and Modem Options control panel icon.
      • 3 Click the Modems tab.
      • 4 Select your modem from the Modem list.
      • 5 Click Properties.
      • 6 Click the Advanced tab.
      • 7 Under Country/Region Select, select your country or region from the list.
      • 8 Click OK.
      • 9 In Phone and Modem Options, click OK.
  • To connect to a network
    • 1 Click Start, select My Computer, and click My Network Places under the Other Places header.
      • 2 Click “Add a network place” under the Network Tasks header, or click “Set up a home or small of...
      • 3 Depending on your choice, either the The Add Network Place Wizard or Network Setup Wizard is di...
      • 4 Follow the step-by-step instructions that appear on the screen.
• Connecting to a Wireless LAN
  • Turning On Wireless LAN
    • Connecting to a wireless LAN
  • The Wireless LAN Access Point
  • Communicating with Access Point (infrastructure)
    • To communicate with an Access Point, proceed as follows:
    • 1 Turn on the Wireless LAN switch located on the left side of the computer, above the PC Card slo...
      • 2 Right-click the Wireless Network Connection icon in the taskbar.
      • 3 Click View Available Wireless Networks. The Connect to Wireless Network dialog box appears.
      • Connecting to a wireless LAN
        • 4 Select the network you want to use.
        • 5 Type the Network Key. See your network administrator for this information.
        • 6 Click Connect.
      • Communicating via Wireless LAN Access Point
  • Communicating without Access Point (ad-hoc)
    • To communicate without an Access Point, proceed as follows:
    • 1 Turn on the Wireless LAN switch located on the left side of the computer, above the PC Card slo...
      • 2 Right-click the Wireless Network Connection icon in the taskbar.
      • 3 Click View Available Wireless Networks. The Connect to Wireless Network dialog box appears.
      • 4 Cick the Advanced button. The Wireless Network Connection Properties dialog box appears.
      • Setting Wireless Network Connection Properties
        • 5 Select the Wireless Networks tab.
        • 6 Click the Add... button. The Wireless Network Properties dialog box appears.
        • 7 Enter a Network name (SSID). Choose a 6-digit name.
        • 8 Check the box to select Data encryption (WEP enabled).
        • 9 Check the box to select Network Authentication (Shared mode).
        • 10 Clear the box to de-select the option “The key is provided for me automatically.” Some informa...
        • 11 Fill in the Network key. Choose a 5-digit name.
        • 12 Click OK. Your new Network name appears in the Preferred networks window.
        • 13 Click Advanced. The Advanced dialog box appears.
        • 14 Select the option “Computer-to-computer (ad hoc) networks only.
        • 15 Click Close.
        • 16 Click OK.
  • Turning Off Wireless LAN
  • Notes on using Wireless LAN
  • Connecting Peripheral Devices
    • You can add functionality to your computer by connecting a variety of peripherals, as discussed i...
• Connecting a Floppy Disk Drive
  • To connect the floppy disk drive
    • Plugging in USB Cable
  • To insert a floppy disk
    • 1 Hold the floppy disk with the label side facing up.
      • 2 Gently push the floppy disk into the drive until it clicks into place.
      • Inserting a floppy disk
  • To remove a floppy disk
    • Removing a floppy disk
  • To remove the floppy disk drive when the computer is on
    • 1 Double-click the Remove Hardware icon in the task tray.
      • 2 The “Unplug or Eject Hardware” dialog displays.
      • 3 Select the hardware device you wish to remove by clicking it.
      • 4 Click Stop.
      • 5 Confirm the correct device is selected in the “Stop a Hardware device” dialogbox.
      • 6 The message, “Floppy Disk Drive can now be safely removed from the system” appears. Click OK.
      • 7 Unplug the floppy disk drive from the computer.
  • To carry the floppy disk drive
  • Notes on handling floppy disks
• Connecting a PC Card Bus Drive
  • To connect an optical drive
    • 1 Remove the PC Card slot protector from the PC Card slot. See “To remove the floppy disk drive w...
      • 2 Remove the PC Card from the bottom side of the optical drive.
      • Removing PC Card
        • 3 Insert the PC Card into the PC Card slot with the SONY logo facing up. See “Using PC Cards” for...
      • Inserting PC Card
  • To insert a disc
    • 1 Press the Eject button. The disc tray slides out.
      • Optical Drive
        • 2 Place the disc in the tray with the label side facing up.
        • 3 Push the disc onto the hub until the disc clicks into place.
      • Inserting Disc
        • 4 Close the tray by pushing it in gently. The Busy indicator on the drive flashes while your comp...
      • Flashing Busy Indicator
  • To remove the drive
  • Notes on CD and DVD discs
    • Handling CD or DVD discs
    • Cleaning CD or DVD discs
• Connecting an i.LINK Optical Disc Drive
  • To connect an i.LINK optical disc drive
    • 1 Turn on power to the computer. Insert the L-shaped plug of the VAIO® Computer Peripheral Cable ...
      • Connecting i.LINK optical disc drive
        • 2 Insert the straight-shaped, two-prong plug of the VAIO® computer peripheral cable into both the...
        • 3 The i.LINK drive’s power indicator lights up, and the computer will automatically detect and id...
        • 4 Click Start on the Windows® taskbar, and select My Computer to verify that an icon for the i.LI...
  • Notes on using i.LINK optical disc drives
• Connecting a USB Mouse
  • To connect a USB mouse
    • Connecting a USB Mouse
• Connecting VAIO Computers
  • Connecting with i.LINK
    • Connecting with an i.LINK cable
• Connecting an i.LINK Device
  • To connect a digital camcorder
    • Connecting a Digital Camcorder
  • Notes on connecting an i.LINK device
• Connecting an External Display
  • To connect a computer display
    • 1 First make sure the port replicator is connected to the computer.
      • 2 Connect the computer display’s VGA adapter to the supplied port replicator’s Monitor port.
      • Connecting a Display
  • To connect a projector
    • 1 First make sure the port replicator is connected to the computer.
      • 2 Plug one end of the VGA signal cable (not supplied) into the port replicator’s Monitor port, an...
      • 3 Plug the audio cable into the Headphone jack.
      • Connecting a Projector
  • To connect a TV
    • 1 First make sure the port replicator is connected to the computer.
      • 2 Plug the supplied AV cable into the port replicator’s AV/TV Out jack.
      • 3 Plug the other ends of the AV cable into the TV, as shown below.
      • Connecting a TV
• Connecting a USB Printer
  • To connect a printer
    • Connecting a Printer
• Connecting an External Microphone
  • To connect an external microphone
    • Connecting a Microphone
  • To record from a microphone or audio equipment
  • To switch the microphone jack functionality
    • 1 Double-click on the task tray located in the lower right corner of the Desktop window. The Volu...
      • 2 From the Options menu, click Properties. The Properties window appears.
      • 3 In the Adjust Volume panel, select Recording, and then click OK. The Recording Control window a...
      • 4 Select either Microphone or Stereo Out.
  • To adjust sound volume in the Recording Control window
    • 1 Select Options and click Properties.
      • 2 Click the item you want to display in Control.
      • 3 Click OK.
  • To increase the sound of the microphone
    • 1 Double-click on the task tray located in the lower right corner of the Desktop window. If Micro...
      • 2 From the Options menu, select Advanced Controls. The Advanced buttons, where applicable, will d...
      • 3 From the Microphone panel, click Advanced. The Advanced Controls for Microphones dialog box dis...
      • 4 Click Mic 20dB in the Other Controls window section, and then click Close.
  • To adjust sound device volume
    • 1 Select Options and click Properties.
      • 2 In the Volume Adjust window, select Playback.
      • 3 Click the check box of the item you want to display in Control.
      • 4 Click OK.
• Connecting External Speakers
  • To connect external speakers
    • Connecting external speakers
  • Notes on using external speakers
• Expanding Your Computer’s Capabilities
  • Personal Digital Assistant
  • The Wireless LAN Access Point
  • Customizing Your VAIO Computer
    • You can customize the settings of your computer. The following sections briefly describe how to c...
• Displaying the Sony Notebook Setup Screen
  • To display the Sony Notebook Setup screen:
  • 1 Click Start on the Windows® taskbar.
    • 2 Point to All Programs and click Sony Notebook Setup.
    • Sony Notebook Setup Screen
      • 3 Select the tab for the item you want to change. See “Sony Notebook Setup tabs” for more informa...
      • 4 After you finish making your changes, click OK.
  • Sony Notebook Setup tabs
• Controlling Power Management
  • To view the Power Management status icons
    • To activate the Power Management toolbar
    • 1 Right-click the taskbar at the bottom of the screen.
      • 2 Select Toolbars from the pop-up menu, and then click Power Management. The Power Management too...
      • To customize Power Management settings
    • 1 Click the Current Profile icon on the Power Management toolbar.
      • 2 Select Edit/Create Profiles from the menu.
      • 3 Click a profile whose setting you want to change from the list in the left field.
      • 4 Double-click an item whose setting you want to change from the list in the right field.
      • 5 Click the desired setting.
      • 6 Click the File menu, and then click Save.
      • 7 Click the File menu, and then click Exit.
  • Power Management profiles
  • Power Management commands
  • Conserving battery power
• Displaying Battery Information
  • To activate the Battery Information toolbar
  • 1 Right-click the taskbar at the bottom of the screen.
    • 2 Select Toolbars from the pop-up menu, and then click Battery Information. The Battery Informati...
    • Battery Information Toolbar
      • Percentage indicator
      • Time indicator
  • Battery icon descriptions
  • Displaying detailed battery information
    • Battery Information Window
    • Customizing the Battery Information toolbar and alarm system
  • Changing the window design of Sony software
    • To change the window design
    • 1 Click the Start button, then select Control Panel.
      • 2 In the left window pane of Control Panel, click “Switch to Classic View.”
      • 3 Double-click UI Design Selector.
      • 4 Click << or >> and select the desired design.
      • 5 Click Apply. The “UI Design Selector” window design changes. The window design for your Sony so...
      • 6 To try another selection, click << or >> and then click OK to close the UI Design Selector.
• Selecting the Display Mode
  • To select the display mode
    • 1 Click Start, then point to Control Panel.
      • 2 Click Display to access the Display Properties window.
      • 3 Click the Settings tab, click the Advanced button, and select the Intel® Graphics Technology ta...
      • Intel® 82815 Graphics Controller Properties Screen
        • 4 Click the Intel® Graphics Technology tab, then click the Graphics Properties button. If you wan...
        • 5 Click the Device tab.
        • 6 Select the type of display.
  • Adding Memory
    • In the future you may want to install memory modules to expand the functionality of your computer...
• Precautions and Procedures
  • Typical expansion memory configuration
• Removing a Memory Module
  • 1 Turn off the computer and all peripheral devices.
    • 2 Disconnect the power cord and all cables from the computer, and remove the battery.
    • 3 Wait for the computer to cool down.
    • 4 Use an appropriate screwdriver to loosen and remove the four screws at the bottom of the computer.
    • Removing Bottom Screws
      • 5 Slide the LCD lock lever and lift the cover.
      • 6 Slide the keyboard toward the LCD display, then lift it away slightly.
    • Lifting the Keyboard
      • 7 Lift the keyboard from the LCD display side.
      • 8 Gently turn the keyboard over the touchpad. Take care not to detach the cable when lifting the ...
      • 9 Touch a metal object (such as the connector panel on the back of your computer) to discharge st...
      • 10 Remove the memory module by pulling out the tabs (see arrows No. 1), and pulling out the modul...
    • Removing a Memory Module
      • 11 Gently replace the keyboard, then press it into your computer.
      • 12 Close the computer cover and replace the four (4) fastening screws on the bottom of the computer.
• Installing a Memory Module
  • 1 Turn off the computer and all peripheral devices.
    • 2 Disconnect the power cord and all cables from the computer, and remove the battery.
    • 3 Wait for the computer to cool down.
    • 4 Use an appropriate screwdriver to loosen and remove the four screws at the bottom of the computer.
    • Removing Bottom Screws
      • 5 Slide the LCD lock lever and lift the cover.
      • 6 Slide the keyboard toward the LCD display, then lift it away slightly.
    • Lifting the Keyboard
      • 7 Lift the keyboard from the LCD display side.
      • 8 Gently turn the keyboard over the touchpad. Take care not to detach the cable when lifting the ...
      • 9 Touch a metal object (such as the connector panel on the back of your computer) to discharge st...
      • 10 Remove the existing memory module.
      • 11 Remove the new memory module from its packaging.
      • 12 Install the memory module by sliding the module into the open slot.
    • Installing New Memory Module
      • 13 Snap the connectors into place when the board is correctly seated.
      • 14 Close the computer cover and replace the four (4) fastening screws on the bottom of the computer.
• Confirming Added Memory Capacity
  • 1 Turn on the computer.
    • 2 Click Start on the Windows® taskbar, point to All Programs, and then click Sony Notebook Setup.
    • 3 Click the About This Notebook tab. Verify that the System Memory displayed in the left panel ma...
    • Sony Notebook Setup Dialog Box
  • About the Software on Your Computer
    • Your VAIO® computer is ready to help you work, play, learn, and communicate as soon as you turn i...
      • Overview
        • Adobe Acrobat® Reader™
          • Adobe Systems Inc.
        • Adobe Photoshop® Elements
          • Adobe Systems Inc.
        • America Online®
          • America Online, Inc.
        • Apple QuickTime™
          • Apple Computer Inc.
        • ArcSoft PhotoPrinter® 2000 Pro
          • ArcSoft, Inc.
        • DigitalPrint
          • Sony Electronics Inc.
        • DVgate™
          • Sony Electronics Inc.
        • EarthLink™ Network Total Access
          • EarthLink Network Inc.
        • Microsoft® Internet Explorer
          • Microsoft Corp.
        • Microsoft® Word
          • Microsoft Corp.
        • MovieShaker™
          • Sony Electronics Inc.
        • PC-Cillin® 2000
          • Trend Micro, Inc.
        • PictureGear™
          • Sony Electronics Inc.
        • Quicken®
          • Intuit, Inc.
        • Real Jukebox®
          • RealNetworks Inc.
        • RealPlayer®
          • RealNetworks Inc.
        • Smart Capture
          • Sony Electronics Inc.
        • Smart Capture Premium
          • Sony Electronics Inc.
        • SonicStage
          • Sony Electronics Inc.
        • Sony on Yahoo!
          • Yahoo! Inc.
        • VAIO Action Setup
          • Sony Electronics Inc.
        • VAIO Support Agent
          • Sony Electronics Inc.
        • VisualFlow™
          • Sony Electronics Inc.
        • WinDVD®
          • InterVideo Inc.
• DVgate application notes
  • Digital video captures
  • Adjusting image resolution
  • Hard disk drive partition
    • To defragment a partition
• Application, Driver, and System Recovery CDs
  • Application Recovery CD(s)
    • Sony Electronics Inc.
  • Driver Recovery CD(s)
    • Sony Electronics Inc.
  • System Recovery CD(s)
    • Sony Electronics Inc.
• Using Your Recovery CDs
  • To use the Application Recovery CD(s)
    • 1 Turn on your computer. If your computer is already on, close all applications.
      • 2 When the Windows desktop appears, insert the Sony Application Recovery CD in the optical drive....
      • 3 When the Application Recovery menu appears, select the icon for the application you want to res...
  • To use the Driver Recovery CD(s)
    • Reinstalling specific drivers with the Driver Recovery CD
    • 1 Turn on your computer. If your computer is already on, close all applications.
      • 2 When the Windows desktop appears, insert the Driver Recovery CD into the optical disc drive.
      • 3 Click Start in the Windows taskbar, then Control Panel. The Control Panel window appears.
      • 4 Click Performance and Maintenance, then System. The System Properties dialog box appears.
      • 5 From the Hardware tab, click Device Manager.
      • 6 Click with the left mouse button to highlight the unknown device (identified by a yellow questi...
      • Device Manager screen
        • 7 From the Action menu, click Uninstall. This will remove the device driver from your system. Cli...
        • 8 Restart your computer. Click Start in the Windows taskbar, and click Turn Off Computer, then Re...
        • 9 When the Windows desktop reappears, Windows will automatically reinstall the device driver(s) f...
      • Reinstalling all drivers with the Driver Recovery CD
    • 1 Turn on your computer. If your computer is already on, close all applications.
      • 2 When the Windows desktop appears, insert the Driver Recovery CD into the optical disc drive.
      • 3 Click Start in the Windows taskbar, then Control Panel. The Control Panel window appears.
      • 4 Click Performance and Maintenance, then System. The System Properties dialog box appears.
      • 5 From the Hardware tab, click Device Manager.
      • 6 Click with the left mouse button to highlight the device for which you wish to reinstall the dr...
      • 7 From the Actions menu, choose Properties. Properties dialog box for that device appears.
      • Properties dialog box
        • 8 Click Reinstall Driver. The Hardware Update Wizard appears.
        • 9 Click Next. The wizard will search for the correct driver on your Driver Recovery CD.
        • 10 When the recovery process is complete, click Finish. Some drivers will require that you reboot...
  • To use the System Recovery CD(s)
    • 1 Insert the Sony System Recovery CD in the optical drive.
      • 2 Shut down your computer as described in the “Shutting Down Your Computer” section of your print...
      • 3 Wait four seconds and turn on your computer.
      • 4 Select OK to signify you have read and accept the Microsoft® End-User License Agreement.
      • 5 When the System Recovery menu appears, follow the on-screen instructions to complete the recove...
      • If your computer does not start from the Recovery CD
    • 1 Press the power button and hold it for more than four seconds to turn off the computer.
      • 2 Turn on the computer. When the Sony logo is displayed, press the F2 key. The BIOS setup menu sc...
      • 3 Press the arrow keys to select the Exit menu.
      • 4 Press the arrow keys to select “Get Default Values” and then press the Enter key. The message “...
      • 5 Check that “Yes” is selected, then press the Enter key.
      • 6 Press the arrow keys to select “Exit” (Save Changes) and then press the Enter key. The message ...
      • 7 Check that “Yes” is selected, then press the Enter key. The computer restarts from the Recovery...
  • Recovering Microsoft Word
  • Troubleshooting
    • This section describes how to solve common problems you may encounter when using your computer. M...
• Troubleshooting Your Computer
  • My computer does not start.
  • My computer starts, but a BIOS error appears.
    • 1 Press the F2 key. The BIOS Setup menu appears.
    • 2 Set the date (month/day/year). Press Enter.
    • 3 Press to select System Time, then set the time (hour: minute: second). Press Enter.
    • 4 Press to select Exit, then press to select Get Default Values. The message “Load default config...
    • 5 Select Yes and press Enter.
    • 6 Select Exit (Save Changes), and then press Enter. The message “Save configuration changes and e...
    • 7 Select Yes, and then press Enter. The computer restarts.
  • My computer starts, but the message “Operating system not found” appears and Windows does not start.
    • 1 Turn off the computer, and then remove the floppy disk.
    • 2 Restart the computer and confirm that Windows starts properly.
    • 1 Remove any disk from the floppy disk drive.
    • 2 Remove any peripheral devices connected to the computer.
    • 3 Turn off the computer and then turn it on.
    • 4 Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears.
    • 5 Press the directional arrow keys to select the Exit menu.
    • 6 Press the arrow keys to select “Get Default Values” and then press Enter. The message “Load def...
    • 7 Select Yes, then press Enter.
    • 8 Use the directional arrow keys to select “Exit” (Save Changes), and then press Enter. The messa...
    • 9 Select Yes, then press Enter. The computer restarts.
  • My computer stops responding or does not shut down.
  • The Power Management setting is not responding.
    • 1 Close all open applications.
    • 2 Restart the computer by pressing the Ctrl+Alt+Delete keys at the same time, and then selecting ...
  • The sound of my computer’s fan is too loud.
  • Why does the System Properties dialog box display a slower CPU speed than advertised?
• Troubleshooting the LCD Screen
  • My LCD screen is blank.
  • The image on my connected external display is not centered or sized properly.
  • I cannot simultaneously display movies, DVD video, or the Smart Capture (Finder) window on the LC...
  • I want to change the video resolution of my display.
• Troubleshooting the Mouse and Touchpad
  • My mouse does not work.
  • My touchpad does not work properly.
    • 1 Press the Windows® key and use the arrow keys to select Programs, and then Sony Notebook Setup.
      • 2 Select the Touchpad tab using the arrow keys.
      • 3 Select Enable Touchpad, and then press Enter.
    • 1 Press the Windows key and use the arrow keys to select Control Panel, and then Mouse.
      • 2 Change the button assignments in the Mouse Properties dialog box. (One of the buttons is assign...
  • The pointer does not move while I am using the Touchpad or Mouse.
    • 1 Press the Windows key.
    • 2 Press the “U” key to select Turn Off Computer / Shut Down, and wait at least four seconds.
    • 3 Press the “R” key to restart your computer.
• Troubleshooting Drives, PC Cards and Peripheral Devices
  • My floppy disk drive icon doesn’t appear even though it is connected.
  • My optical drive is not playing my disc properly.
    • 1 Click Start, point to Control Panel, click Performance and Maintenance, and then click System. ...
    • 2 Select the Hardware tab and then click the Device Manager button. The Device Manager window app...
    • 3 Double-click the DVD/CD-ROM drive name. The Properties window appears.
    • 4 Click the Properties tab, and then select the “Enable digital CD audio for this CD-ROM device” ...
  • My optical disc drive tray does not open.
  • I cannot use digital video (DV) devices. The message “DV equipment seems to be disconnected or tu...
  • My PC Card is not working.
• Troubleshooting i.LINK devices
  • I cannot establish a connection between two VAIO computers when using an i.LINK cable.
    • 1 Disconnect the i.LINK® cable from both computers and reconnect it.
      • 2 Wait for the computers to respond. If neither computer responds after a few moments, restart bo...
• Troubleshooting Software
  • My software program stops responding or crashes.
  • When I click an application icon, the message “You must insert the application CD into your CD-RO...
  • I cannot use the DVgate software.
  • My computer’s start-up time seems longer after I have installed AOL. What can I do?
    • 1 Click Start in the Windows® taskbar and select Control Panel.
      • 2 Click Network and Internet Connections, and select Network Connections.
      • 3 Right-click on the Local Area Connection with device name “WAN Network Driver,” and select Disa...
  • What software do I use for CD-R/CD-RW software functions?
• Troubleshooting the Modem
  • My modem does not work.
  • My modem connection is slow.
• Troubleshooting Wireless LAN functions
  • I cannot use the Wireless LAN functionality.
  • The computer cannot connect to a Wireless LAN Access Point.
    • 1 Click Start and select Control Panel.
    • 2 Click Network Connections.
    • 3 Right-click Wireless Network Connection and select Properties. The Wireless Network Connection ...
    • 4 Select the Wireless Networks tab, and check if the Access Point is displayed in the “Available ...
  • I cannot access the Internet.
  • The data transfer speed is slow.
  • The communication speed is interrupted or slowed down when MPEG2 data is transferred.
  • Data transfers are interrupted.
    • 1 Right-click the Wireless Network Connection icon in the taskbar and select Status. The Wireless...
      • 2 Check the connection status.
    • 1 Click Start and select Control Panel.
      • 2 Click Network Connections.
      • 3 Right-click Wireless Network Connection and select Properties. The Wireless Network Connection ...
      • 4 Click to deselect the “Use Windows to configure my wireless network settings” option.
      • 5 Resume or restart the file transfer.
      • 6 When the file transfer has been completed, repeat the steps above to select the “Use Windows to...
• Troubleshooting Audio
  • My speakers have no sound.
    • 1 Click Start, point to Control Panel, click “Sounds, Speech, and Audio Devices,” and click “Soun...
    • 2 Verify that the Mute box has not been checked, and that the volume is not on the lowest setting...
  • There is noise distortion while listening to music with USB speakers or USB headphones.
    • 1 Right-click the CPU icon on the bottom right of the taskbar, and click “Edit/create profiles. T...
      • 2 In the left portion of the window, click the power management profile you want to set. Maximum ...
      • 3 In the right portion of the window, double-click CPU Control. The list of CPU control options a...
      • 4 Click Performance.
      • 5 Click the File menu and select Save.
      • 6 Close the Profile Editor window.
  • My microphone does not work.
• Troubleshooting Memory Stick Media
  • Image files do not open even though I insert Memory Stick media into the slot.
  • Memory Stick media does not work. I cannot access the removable drive.
  • Getting Help
    • Sony provides you with several support options to answer questions about your VAIO® computer or t...
• Support Options
• Software Support Information
  • Adobe Acrobat® Reader™, Photoshop® Elements (Adobe Systems, Inc.)
  • America Online® (America Online, Inc.)
  • Apple QuickTime™ (Apple Computer Inc.)
  • EarthLink™ Network Total Access (EarthLink Network Inc.)
  • PhotoPrinter® 2000 Pro (ArcSoft, Inc.)
  • PC-Cillin® 2000 (Trend Micro, Inc.)
  • Quicken® (Intuit Inc.)
  • RealJukebox®, RealPlayer (Real Networks, Inc.)
  • Sony Applications (Sony Electronics Inc.)
  • Windows® Operating System, Internet Explorer, Word (Microsoft Corp.)
  • WinDVD® (InterVideo, Inc.)
• Sony Service Center