FRIGIDAIRE FGHS2367KE - Manual (Page 18)

18
BEFOrE yOU CALL
Visit our web site at
www.frigidaire.com.
1-800-944-9044 (United States)
1-800-265-8352 (Canada)
PROBLEM CAUSE COrrECTION
AUTOMATIC ICE MAKEr
Ice maker is not mak-
ing any ice.
Ice maker wire signal arm is in •
the “up” or OFF position.
Ice maker power switch is Off. •
Ice maker has small cube •
caught in mechanism.
Saddle valve on cold water •
pipe is clogged or restricted by
foreign material.
Move wire signal arm to the “down” or • ON position. (side
mounted)
Turn power switch to On (“ • I”) position. (rear mounted)
Remove small cube from ice maker. The ice and water •
filter cartridge may be clogged. Replace filter cartridge.
Turn off household water line valve. Remove valve. En- •
sure that valve is not a self-piercing saddle valve. Clean
valve. Replace valve if necessary.
Ice maker is not mak-
ing enough ice.
Ice maker is producing less ice •
than you expect.
Check to see if water dispenser •
is dispensing slower than normal.
Side mounted ice maker should produce 4 to 4.5 pounds •
(approximately 4 quarts) of ice every 24 hours. A rear
mounted ice maker should produce 3 to 4 pounds (ap-
proximately 3½ quarts) of ice every 24 hours. Quick Ice
option should produce up to 50% more ice every 24 hours.
If it is, replace the ice and water filter cartridge. •
Ice maker will not stop
making ice.
Ice maker wire signal arm is •
being held down by some item
in the freezer.
Move item and release wire signal arm. Remove any ice •
cubes that are frozen together over the wire signal arm.
Ice cubes are freezing
together.
Ice cubes are not being used •
frequently enough.
Ice cubes are hollow (partially •
frozen cubes with water inside).
Freezer control is set too warm. •
Remove ice container and discard ice from container. Ice •
maker will produce fresh supply.
The ice and water filter cartridge may be clogged. Replace •
filter cartridge.
Set freezer control to colder setting. Allow 24 hours for •
temperature to stabilize.
ICE DISPENSEr
Dispenser will not dis-
pense ice.
Ice storage container is empty. •
Freezer temperature is set too •
warm.
Household water line valve is •
not open.
Ice dispensing arm has been held •
in for more than 4-5 minutes.
When the first supply of ice is dropped into the container, •
the dispenser should operate.
Turn freezer control to a higher setting so that ice cubes •
will be made. When first supply of ice is made, dispenser
should operate.
Open household water line valve. Allow sufficient time •
for the ice to be made. When ice is made, the dispenser
should operate.
Motor is overloaded. Motor over load protector will reset in •
approximately 3 minutes. Ice can then be dispensed.
Ice dispenser is
jammed.
Ice has melted and frozen •
around auger due to infrequent
use, temperature fluctuations,
and/or power outages.
Ice cubes are jammed between •
ice maker and back of ice
container.
Remove ice container, thaw, and empty the contents. •
Clean container, wipe dry, and replace in proper position.
When new ice is made, dispenser should operate.
Remove ice cubes that are jamming the dispenser. •
OPENING/CLOSING OF DOOrS/DrAWErS
Door(s) will not close.
Door was closed too hard, caus- •
ing other door to open slightly.
Refrigerator is not level. It •
rocks on the floor when moved
slightly.
Refrigerator is touching a wall •
or cabinet.
Close both doors gently. •
Ensure floor is level and solid, and can adequately support •
the refrigerator. Contact a carpenter to correct a sagging
or sloping floor.
Ensure floor is level and solid, and can adequately support •
the refrigerator. Contact a carpenter to correct a sagging
or sloping floor.
Drawers are difficult to
move.
Food is touching shelf on top of •
drawer.
Track that drawers slide on is •
dirty.
Remove top layer of items in drawer. •
Ensure drawer is properly installed on track. •
Clean drawer, rollers, and track. See • Care & Cleaning.