Before you call (continued), Problem cause correction – FRIGIDAIRE FGHS2367KE User Manual

Page 19

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19

BEFOrE yOU CALL (CONTINUED)

PROBLEM

CAUSE

COrrECTION

rUNNING OF rEFrIGErATOr
Compressor does not

run.

Freezer control is set to “OF”

or “0”.

Refrigerator is in defrost cycle.

Plug at electrical outlet is dis-

connected.

House fuse blown or tripped

circuit breaker.

Power outage.

Set freezer control.

This is normal for a fully automatic defrost refrigerator.

The defrost cycle occurs periodically, lasting about 30

minutes.

Ensure plug is tightly pushed into outlet.

Check/replace fuse with a 15 amp time-delay fuse. Reset

circuit breaker.

Check house lights. Call local electric company.

refrigerator runs too

much or too long.

Room or outside weather is

hot.

Doors are opened too frequent-

ly or too long.

Fresh Food/freezer door may

be slightly open.

Freezer control is set too cold.

Fresh Food/freezer gasket is

dirty, worn, cracked, or poorly

fitted.

Condenser is dirty.

It’s normal for the refrigerator to work longer under these

conditions.

Warm air entering the refrigerator causes it to run more.

Open doors less often.

Ensure refrigerator is level. Keep food and contains from

blocking door. See PROBLEM column OPENING/CLOSING

OF DOORS/DRAWERS.

Set Fresh Food control to warmer setting until refrigerator

temperature is satisfactory. Allow 24 hours for tempera-

ture to stabilize.

Clean or change gasket. Leaks in door seal will cause

refrigerator to run longer in order to maintain desired

temperatures.

Clean condenser. See Care & Cleaning.

Compressor goes off

and on frequently.

Thermostat keeps the refrigera-

tor at a constant temperature.

This is normal. Refrigerator goes on and off to keep tem-

perature constant.

DIGITAL TEMPErATUrE DISPLAy
Digital temperature

displays are flashing.

Electronic control system has

detected a performance prob-

lem.

Call your Frigidaire service representative, who can inter-

pret any messages or number codes flashing on the digital

displays.

WATEr DISPENSEr
Dispenser will not dis-

pense water.

Household water line valve is

not open.

Ice and water filter cartridge is

clogged.

Filter not fully installed.

Open household water line valve. See

PROBLEM column

AUTOMATIC ICE MAKEr.

Replace filter cartridge.

Push filter in until you hear a “click”.

Water has an odd taste

and/or odor.

Water has been in the tank for

a period of time.

Unit not properly connected to

cold water line.

Draw and discard 10-12 glasses of water to freshen the

supply and completely rinse out the tank.

Connect unit to cold water line that supplies water to the

kitchen faucet.

Water pressure is ex-

tremely low.

Cut-off and cut-on pressures

are too low (well systems only).

Reverse osmosis system is in

regenerative phase.

Have someone turn up the cut-off and cut-on pressure on

the water pump system (well systems only).

It is normal for a reverse osmosis system to be below 20

psi during the regenerative phase.

WATEr/MOISTUrE/FrOST INSIDE rEFrIGErATOr
Moisture collects on

inside of refrigerator

walls.

Weather is hot and humid.

Door is slightly open.

The rate of frost buildup and internal sweating increases.

See

PROBLEM column OPENING/CLOSING OF

DOOrS/DrAWErS.

Water collects on bot-

tom side of drawer

cover.

Vegetables contain and give off

moisture.

It is not unusual to have moisture on the bottom side of

the cover.

Move humidity control (some models) to lower setting.

Water collects in bot-

tom of drawer.

Washed vegetables and fruit

drain while in the drawer.

Dry items before putting them in the drawer. Water col-

lecting in bottom of drawer is normal.

WATEr/MOISTUrE/FrOST OUTSIDE rEFrIGErATOr
Moisture collects on

outside of refrigerator

or between doors.

Weather is humid.

Door is slightly open, causing

cold air from inside refrigerator

to meet warm air from outside.

This is normal in humid weather. When humidity is lower,

the moisture should disappear.

See

PROBLEM column OPENING/CLOSING OF

DOOrS/DrAWErS.

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