Problems and solutions guide – Fisher-Price CADILLAC ESCALADE CUSTOM EDITION POWER WHEELS N8417 User Manual

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PROBLEMS AND SOLUTIONS GUIDE

Q

Short run time (Less than

Undercharged battery

Charge the battery. A new battery should have been

1 - 3 hours per charge)

charged for at least 18 hours before using the vehicle for

the first time. After first-time use, recharge the battery for

at least 14 hours after each use. Never charge the

battery longer than 30 hours.

Check all wires and connectors. Make sure the motor

harness connector is tightly plugged into the battery, and

that the charger is plugged into the wall.

Make sure power flow to the wall outlet is “ON”.

Overcharged battery

Do not charge the battery longer than 30 hours. If you

suspect that your battery is damaged as a result of

overcharging, contact your local Power Wheels

®

authorized

service center. They can test the battery for you.

Battery is old and will not

Even with proper care, a rechargeable battery does not

accept full charge

last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace only with a
Power Wheels

®

12 Volt Lead-Acid Rechargeable Battery.

Do not substitute parts.

Tripped thermal fuse

The built-in thermal fuse may "trip" and shut down
operation of the vehicle if the vehicle is overloaded or the
driving conditions too severe. Once a fuse has "tripped",
remove your foot from the pedal and wait approximately
25 seconds before operating the vehicle again. To avoid
repeated automatic shutdowns, do not overload the vehicle
by exceeding the 130 lbs maximum weight capacity or by
towing anything behind the vehicle. Do not drive up hills or
run into fixed objects, which can cause the wheels to stop
spinning while power is still being supplied to the motors.
If a thermal fuse continually trips, contact your local
Power Wheels

®

authorized service center.

PROBLEM

POSSIBLE CAUSE

SOLUTION

Vehicle runs sluggishly

Undercharged battery

Charge the battery. A new battery should have been

charged for at least 18 hours before using the vehicle for

the first time. After first-time use, recharge the battery for

at least 14 hours after each use. Never charge the battery

longer than 30 hours.

Check all connectors. Make sure the charger connector

is tightly plugged into the battery, and that the charger is

plugged into the wall.

Make sure power flow to the wall outlet is “ON”.

Battery needs charging

Be sure to charge the battery after each use.

Battery is old and will not

Even with proper care, a rechargeable battery does not

accept full charge

last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace only with a
Power Wheels

®

12 Volt Lead-Acid Rechargeable Battery.

Do not substitute parts.

Vehicle is overloaded

Make sure you do not overload the vehicle by allowing

more than two riders at one time, exceeding the 130 lbs.

maximum weight capacity, or by towing objects behind the

vehicle. If the vehicle is overloaded, the built-in thermal fuse in

the battery may "trip", and automatically shut down operation

for approximately 25 seconds. Adjust the driving conditions

to prevent repeated automatic shutdowns.

Driving conditions are too stressful

Use only on generally level ground.

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