Problems and solutions guide – Fisher-Price CADILLAC ESCALADE CUSTOM EDITION POWER WHEELS N8417 User Manual

Page 31

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PROBLEMS AND SOLUTIONS GUIDE

Q

Vehicle runs in low speed, but

High speed lock-out not disconnected

The vehicle was pre-set to run only in low speed.

does not run in high speed

To allow the vehicle to run in low and high speed, you

must disconnect the High Speed Lock-Out. Follow the

Please Note: The vehicle is

instructions on page 26 to remove the High Speed

designed to operate in low

Lock-Out screw.

speed only in reverse

.

When the foot pedal is pressed

Operation of vehicle in low speed

It is possible that only one rear wheel may spin when both only

one rear wheel spins

rear wheels are raised off the ground and the vehicle is in

low speed. This does not necessarily indicate a problem.

Check for proper operation of the drive system by raising

the rear wheels off the ground and pressing the foot pedal.

If only one rear wheel spins, carefully press your hand on

the spinning wheel to slow it down. The other rear wheel

should begin to spin. If the other rear wheel does not begin

to spin, there may be a problem with the vehicle. Contact

your local Power Wheels

®

authorized service center for

diagnosis and repair.

PROBLEM

POSSIBLE CAUSE

SOLUTION

FM Radio does not function

Power is off

Power automatically turns off after about one hour of non-use.

Press the power button

to turn it back on.

Batteries are weak or dead

Replace all four batteries with four, new "C" (LR14)

alkaline batteries.

FM Radio station

Poor reception

You may find better reception of a particular station in a

changes automatically

different location.

Power was turned off and the radio

Use the scan button to reset to your favorite station.

reset back to the first station

Sometimes the vehicle doesn’t

Loose wire or connector

Check all wires around the motors and all connectors to

run, but other times it does

make sure they are tight.

Motor or electrical switch damage

Contact your local Power Wheels

®

authorized service

center for diagnosis and repair.

When the foot pedal is pressed,

Loose wire or connector

Check all wires around the motors and all connectors

the vehicle won’t run without

to make sure they are tight.

a push

“Dead Spot” on motor

Contact your local Power Wheels

®

authorized service

center for diagnosis and repair.

Battery’s thermal fuse constantly

Damaged battery

Contact your local Power Wheels

®

authorized service

"trips", but the vehicle is not

center for diagnosis and repair.

overloaded nor the driving
conditions too severe

Child is switching between

Teach your child to stop the vehicle before switching

FORWARD and REVERSE

direction.

without

stopping

Loud clacking or grinding

Broken gears

Contact your local Power Wheels

®

authorized service

noise from a motor-gearbox

center for diagnosis and repair.

Charger gets warm during use

It is normal for some chargers to get

No action required.

warm during use and is not reason

for concern. Some chargers do not

If your charger does not get warm during

get warm during use.

use, it does not mean that it is not working properly.

Battery makes a sizzling or

It is normal for some batteries to

No action required.

gurgling noise when charging

make noise and swell slightly while

charging and is not reason for concern.

If your battery does not make noise or swell slightly

during charging, it does not mean that it is

not accepting the charge.

If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized service center.

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