Tcp/ip, Host configuration – Fluke Network Tester User Manual

Page 59

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Common Problems

Problems NetTool Detects

6

6-7

TCP/IP

Problem: PC using incorrect IP subnet mask.

Explanation: NetTool has determined that the PC is
not properly configured.

Remedy: Access PC network properties and correct
the IP subnet mask.

Problem: Router issued ICMP redirect. Hosts or
devices using incorrect gateway/routers.


Explanation: NetTool has determined that the PC is
not properly configured.

Remedy: Access PC network properties and correct
the IP address. You should also make sure that the
DHCP server is giving the correct addresses.

Problem: Duplicate IP detected.

Explanation: NetTool has detected a duplicate IP
address configured on a remote device. You should
never have duplicate IPs running on the network. This
problem prevents the PC from connecting to the
network until it is resolved.

Remedy: Identify at least one of the devices and
change its address to a valid one that is not being
used.

Host Configuration

Problem: BootP/DHCP server not responding.

Explanation: The PC is dynamically configured to
find DHCP servers and none are found.

Remedy: Check the router and the DHCP server itself
to make sure that they are running. Either could be
misconfigured. Check connectivity to the DHCP
server.

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