Troubleshooting tips, Before you call for service – GE 49-7419-2 User Manual

Page 23

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Safety Instructions

Operating Instructions

Care and Cleaning

Tr

oubleshooting T

ips

Consumer Support

Before You Call For Service…

GEAppliances.com

Troubleshooting Tips

Problem

Possible Causes

What To Do

Zoneline does

The unit is

• Make sure the Zoneline plug is pushed completely

not start

unplugged.

into the outlet.

The fuse is blown/circuit

• Check the house fuse/circuit breaker box and replace

breaker is tripped.

the fuse or reset the breaker.

The unit is waiting for

• This is normal. The Zoneline will start again after

the compressor overload

it resets.

protector to reset.

Power failure.

• There is a protective time delay (up to 3 minutes) to

prevent tripping of the compressor overload. For this
reason, the unit may not start normal heating or cooling
for 3 minutes after it is turned back on.

Zoneline does not cool

Indoor airflow

• Make sure there are no curtains, blinds or furniture

or heat as it should

is restricted.

blocking the air discharge grille or the return air grille.

Outdoor airflow is

• Make sure the architectural louver is not restricted.

restricted or recirculated.

This can cause the unit to cycle off due to the
compressor overload.

• Outdoor grille must have a minimum of 65% free area.

Non-GE grilles may be too restrictive for proper
performance. Consult your salesperson for assistance.

The air filter is dirty.

• Change the filter at least every 30 days.

See the Care and Cleaning–Air Filter section.

The room may have

• When the Zoneline is first turned on you need to

been hot or cold.

allow time for the room to cool down or warm up.

Outdoor air is

• Set the vent control to the CLOSE position.

entering the room.

Burning odor at the start

Dust is on the surface

• This can cause a “burning” odor at the beginning of

of heating operation

of the heating element.

the heating operation. This odor should quickly fade.

The air is not always

The heat pump is not

• This is normal. The heat pump will produce warm air

cool or hot during

producing hot air.

but not as hot as air produced when the higher-cost

operation

electric heat is used.

The fan switch may be

• This causes the fan to blow room temperature air

set at continuous fan

even when the compressor or heater cycles off.
The continuous air movement provides better
overall temperature control.

The air does not feel

The heat pump alone

• Use the Electric Heat Option. This turns off the

warm enough during

produces air that feels

heat pump and warms with electric heat only.

heating operation

cooler than desired.

NOTE: Use of this option will result in increased energy
consumption.

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