Before you call for service – GE C2S980 User Manual

Page 54

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Troubleshooting Tips

Operating

Instructions

Safety

Instructions

Installation

Instructions

Tr

oubleshooting

Tips

Consumer

S

uppor

t

54

Problem

Possible Causes

What To Do

Gas/Control Lockout or

• If LOC ON appears in the display, the range control is

Control Lockout feature

locked. Turn this feature off to use the range. See the

is activated

Gas/Control Lockout section.

“Close Door” scrolls in

The display will always

• This is a normal reminder to close the door when

the display when BROIL

automatically remind you to

broiling.

is set

close the door.

Food does not

Oven controls improperly set.

• Make sure you touch the BROIL HI/LO pad.

broil properly

Oven door not closed.

• See the Using the upper oven section.

in the upper oven

Improper shelf position

• See the Broiling Guide.

being used.

Food being cooked in

• For best results, use a pan designed for broiling.

a hot pan.

Make sure it is cool.

Cookware not suited

• For best results, use a pan designed for broiling.

for broiling.

Oven bottom not securely

• See the Installation of the range section.

seated in position.

Upper oven temperature

Oven thermostat

• See the Adjust the oven thermostat—Do it yourself!

too hot or too cold

needs adjustment.

section.

Clock and timer

Plug on range is not completely

• Make sure electrical plug is plugged into a live,

do not work

inserted in the electrical outlet.

properly grounded outlet.

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

blown or the circuit breaker
tripped.

Oven controls improperly set.

• See the Using the clock and timer section.

Upper oven light

Light bulb is loose or defective.

• Tighten or replace the bulb.

does not work

Plug on range is not completely

• Make sure electrical plug is plugged into a live,

inserted in the electrical outlet.

properly grounded outlet.

Upper oven will not

The oven temperature is too

• Allow the range to cool to room temperature and

self-clean

high to set a self-clean operation.

reset the controls.

Oven controls improperly set.

• See the Using the self-cleaning upper oven section.

“Crackling” or

This is the sound of the

• This is normal.

“popping” sound

metal heating and cooling
during both the cooking
and cleaning functions.

Excessive smoking

Excessive soil.

• Touch the CLEAR/OFF pad. Open the windows to

rid the room of smoke. Wait until the LOCKED DOOR
light goes off. Wipe up the excess soil and reset the
clean cycle.

Oven door will not open

Oven too hot.

• Allow the oven to cool below locking temperature.

after a clean cycle

Before you call for service…

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