GE 164D3333P071 - Manual (Page 41)

Before you call for service…
Tr
oubleshooting T
ips
Installation Instr
uctions
Customer Ser
vice
Operating Instr
uctions
Safety Infor
mation
Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem Possible Causes What To Do
Surface units will not Improper cookware • Use pans which are
maintain a rolling boil being used. absolutely flat and match
or cooking is not the diameter of the surface
fast enough unit selected.
Surface units do A fuse in your home • Replace fuse or reset
not work properly may be blown or the circuit breaker.
circuit breaker tripped.
Cooktop controls • Check to see the correct
improperly set. control is set for the surface
unit you are using.
Tiny scratches Incorrect cleaning • Use recommended
(may appear as methods being used. cleaning procedures.
cracks) or abrasions
Cookware with rough • Be sure cookware bottoms
on radiant cooktop
bottoms being used or and cookware are clean
glass surface
coarse particles (salt before use. Use cookware
or sand) were between with smooth bottoms. Tiny
the cookware and the scratches are not removable
surface of the cooktop. but will become less visible
in time as a result of
cleaning.
Cookware has been
slid across the cooktop
surface.
Areas of discoloration Improper cookware • Marks from aluminum and
on the cooktop being used. copper pans as well as
mineral deposits from water
or food can be removed
with the cleaning cream.
Hot sugar mixtures Hot cooktop came • See the Cleaning the glass
or plastic melted into contact with cooktop section.
to the surface these substances.
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