GE 60-883-95R - Manual (Page 33)

Troubleshooting 28
Troubleshooting
Table 11: Troubleshooting Guide
Problem Solution
The system does not respond when the Call button
or panic button are activated.
• Verify the phone line is plugged into the LINE jack
in the back of the panel.
• Make sure the Primary Phone Number (Option 3) is
programmed.
• Make sure Option 21: Call Button Enable is set to 1
or 2.
I can’t select an option number I need to change. • Be sure you have entered Utility Access Code 1 or
Utility Access Code 2. The Master Access Code can
only change Options 1, 5, 22 and 29
I don’t get the phone test option when I press the
Menu button on the back of the panel.
• Make sure a Phone Number (Option 3-5) is pro-
grammed.
• Make sure Manual Phone Test (Option 16) is on.
The system is beeping. • Press the Status button.
• Refer back to this table or the System Operation sec-
tion for information on correcting the problem.
The system is announcing “System phone commu-
nications failure.”
• Verify the phone line is connected correctly.
• Verify a Phone Number (Option 3-5) is programmed
correctly.
• If testing a voice event notification number the
phone must be answered in order for the phone test
to pass.
The system is announcing “System low battery.” • Make sure the battery is fully charged and connected
properly. It may take several hours for the system to
charge after first being plugged in.
• Replace the backup battery.
• Perform a sensor test.
I performed a sensor test and the panel announces
“Function not available.”
• The sensor(s) has been deleted or not programmed
into the system.
• Follow the instructions for Adding/Replacing sen-
sors.
The system is announcing “Sensor low battery.” • Replace the sensors battery. Refer to the sensor man-
ual for battery replacement instructions.
My access code doesn’t work. • The Access Code Length may have been changed.
Try using one of the default codes from Table 6 on
page 15.