Chapter 6 service and support – Maxtor Computer Drive User Manual
Page 58
Service and Support
Maxtor DiamondMax 8S 40GB SATA
6-1
Chapter 6
SERVICE AND SUPPORT
6.1
GETTING HELP
Before contacting Maxtor Support, use the Hard Disk Information feature in MaxBlast
to view the model number and serial number of your drive. These numbers can be
used to get help from Maxtor Support, register your drive, and look up information
on the Maxtor website.
Please visit www.maxtor.com to obtain comprehensive support information, such as:
• Warranty Services
~ Drive returns (RMS), Warranty Status, Limited Warranty Statement
• Product Support
~ Installation Tutorials, Specifications, Jumper Settings, Installation Guides,
Product Manuals
• Software Downloads
~ Installation Software, Utilities, Diagnostics
• Knowledge Base
~ Troubleshooting information, FAQs, resolved problem database
• Product Index
~ Current and Legacy Maxtor product’s listing
Click on Worldwide Support to access the Knowledge Base, download software
updates, register your drive, and get assistance via e-mail.