Mercedes-Benz 2003 C-Class Coupe User Manual

Page 205

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205

Controls in detail

Useful features

A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio
system mutes and the message

TELE AID

– ROADSIDE ASSISTANCE CALL ACTIVE

ap-

pears in the multifunction display.

̈

Describe the nature of the need for as-
sistance.

The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.

These programs are only available in the
USA:

ț

Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.

ț

Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.

i

The indicator lamp in the Roadside As-
sistance button • remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position 2 (together with the “SOS”
button and the Information
button ¡).

See system self-check (

page 202)

when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.

If the indicator lamp in the Roadside
Assistance button • is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message

ROADSIDE ASSISTANCE –

CALL FAILED

appears in the multifunc-

tion display.

Roadside Assistance calls can be ter-
minated using the ì button on the
multifunction steering wheel.

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